Continuous Learning

Let me set the scene. As I have often posted, I am a strong proponent of continuous learning. Several years ago, I attended Catalyst conference in order to sharpen my spiritual focus and learn how to better lead as a Christian business owner.

A couple of weeks later, I attended a meeting of auto dealers where we share ideas, experiences, and compare business performance among the members. I always get great ideas from these meetings because the group consists of some really good dealers!

Doubt Sets In

There is a downside, however, to these meetings. It is this downside that really hit me hard over those few days. While sitting among truly great business owners and operators can provide fantastic learning opportunities, it can also bring my weaknesses to the forefront.

As I sat in these meetings, I simply got overwhelmed at the huge gap in performance between our business and those of the other group members. I am not referring to a near miss here or there. I am talking about consistently comparing our performance to theirs and coming up WAY short. Bluntly speaking, we had a long way to go before we were even remotely competitive in this group.

Doubt Takes Over!

This kind of experience may not bother you as much as it bothered me. I am not proud of it, but this really gets to me very quickly. My mind begins to spiral as I think of all the ways I am not passing muster. I begin to think of what life would be like if my numbers looked like theirs. I begin to think about how my job performance would likely get me fired if I worked for these other dealers.

Before you begin to lecture me, let me finish. This post is not about financial results or looking good in front of a group. I KNOW where my eyes and heart should be focused. I KNOW on what and Whom my eternity is based. I KNOW that the metrics I review in these meetings will not be remembered in 100 or 1,000 years. Folks, I KNOW all of this.

But I forget.

Do You Forget?

I simply forget it and begin to doubt my direction. I begin allowing frustration to set in and take over my heart. I allow fear and embarrassment to run rampant in my mind, causing me to think about all of the ways I am falling short or even failing as a business owner.

I forget what I KNOW and start dwelling on what I FEEL.

Has this ever happened to you?

We All Have Doubts

Of course it has. In some way or another, you have at some point in time allowed your circumstances change your convictions. You have embraced your feelings rather than your faith. We have all done this.

The question is this – how do we get out of this quicksand of doubt? How do we regain our footing? How do we get back to the truth?

Great questions!

The Rest Of The Story

In fact, I have an incredible end to this story that I believe will answer each of these questions. If I were not a first-hand witness to this next part of the story, I would not believe it myself. Quite simply, God answered my prayer in a way I did not expect and even had a hard time believing!

Unfortunately, I will have to tell you about it in my next post! I strongly encourage you to check back here in a couple of days to get the rest of the story. Better yet, you should subscribe below (if you haven’t already) to make sure you don’t miss it!

In the meantime, I urge you to pray about the issue I struggled with during these meetings. Take time to seek God about how He would answer these questions. When you do this, expect an answer and wait for it. He is faithful to give it!

How do you deal with doubt?

Has God pulled you out of this doubt quicksand before?

What advice can you give to others struggling with doubt?

Photo by michalpalka/iStock

Background

Before I disclose the problem, let me tell you how I discovered it. At a Catalyst conference, I had the surprise of hearing a potent message from someone that I had never heard of before. The speaker’s name was Eugene Cho, pastor of Quest Church in Seattle, WA and founder of an incredible organization called One Day’s Wages. You really need to take a look at what this organization does!

The message that Cho gave was very simple, but extremely powerful! He talked about how our nation is one of abundant resources. Our families are extremely wealthy in relation to the rest of the world. We have basic amenities that the rest of the world considers luxuries.

He went on to explain how we have an incredible capacity for ideas and creativity. The problem he sees with all of this is that we are in danger of being more in love with the ideas than with the actions that should result from them!

…we are in danger of being more in love with the ideas than with the actions that should result from them!
-Eugene Cho

Telling vs. Living

Let’s take a closer look at what this means. How is this evident in our daily lives? For an example, think about how social media has exploded with people telling stories to everyone that will listen. Every day, people talk and talk about what is going on around them – sharing the stories with their friends and coworkers.

We all love a good story, whether we are telling it or hearing it! The problem, as Cho put it, is that too many are busy telling the story and not enough people are living a good story!

Look at this picture of an actual sign that reflects this very problem!

I Am Guilty

So, what does this have to do with my problem? I think I have the very problem that Cho described. While I may not have a terminal case of it, I can certainly see symptoms of it in my life.

Too often, I enjoy telling the story about what I am doing in trying to integrate my faith into our business. Too often, I like to learn about new ways to run our business according to our Christian faith. Too often, I am in love with the story of a Christian business.

The problem is that too often, I am not taking action to make it happen!

My Commitment

As a result of this message from Eugene Cho, I am committing to:

(1) Quit just telling the story
(2) Quit just loving the story
(3) Make more effort to be actually living the story!

In my life and in our company, I am going to make more of an effort to address the gaps between ideas and actions! I am going to close these gaps and take more action. I will continue to tell this story on this blog, but I will make more of an effort to describe actions rather than just ideas. I am committed to living the story!

I hope this makes sense to you. If so, I encourage you to do the same.

What are the gaps between your ideas and actions?

Are you comfortable with how you are living your story?

What are you going to do about it?

[Original post date – October 24, 2011]

Recommendations #1 & #2

So far in this series, I have given you two recommendations that I believe are critical in beginning the process of using your business as a platform for Christian ministry. Recommendation #1 was Pray. Recommendation #2 was to Read Proverbs. If you have not read about these recommendations, I strongly suggest you go back and do so now.

Now that we are all caught up, let’s move on to my third recommendation:

Recommendation #3 – Become An Expert

In his Catalyst 2012 session, Eugene Cho talked about how to start something from scratch. As someone who has started his own ministry (while pastoring a church), he knows what he is talking about.

His first point, like mine, was to pray and be sure of the passion that God is planting in your heart. His second recommendation was to become an expert in your field. He suggested that we dig in and learn all we can about the area in which we plan to minister.

If feeding the poor, learn all there is to know about the specific needs of the poor in your area. Learn about their demographics (ages, level of education, health issues, etc) and what types of food will meet their needs. Figure out how much is going to be needed and what that will cost over time. Eliminate any areas of doubt or unknowns. Do not be found short in knowledge.

Same Is True For Us

I think the same is true for our businesses AND for how to use them as ministries. Most likely you are already learning all you can learn about your own industry and how to be successful in your business within that industry.

It is just as likely that you have not achieved that same level of knowledge when it comes to how to use your business as a platform for Christian ministry. Most of us never have time for something like this. We are too busy learning our business. Besides…isn’t seeking to be an expert expecting too hard?

Expert Takes Time

Fortunately, you do not have to become an expert overnight. This is a marathon, not a sprint. All you need to do is recognize the need, layout a simple plan for continuous learning, and then execute that plan! Easy, right?

Actually, it is! In addition to reading Proverbs as a business manual, I can tell you that there is more information online about running a Christian business than you will ever be able to read. Not all of it is perfect or absolutely true for every situation. At the same time, when read with discernment and prayer, there is an almost endless supply of information.

There are also countless books on the subject. I have a list of some of my favorites on my Reading List here on this site.

One Bite At A Time

My suggestion is to carve out a certain amount of time every week for reading. Maybe it is ten minutes every morning as a part of your quiet time with God. It might be something you do while eating lunch by yourself once a week. It could even be what you do to wind down before going to bed at night.

If you will do this, over a period of months and years, you will find yourself an expert in using your business as a platform for Christian ministry. Do not try to make it happen overnight. It is not necessary. Nor is it healthy to approach it this way. Instead, make it a manageable part of your weekly routine. I promise you will see the results in time.

Starter List

In an effort to get you started at being an expert, I have compiled (below) a list of some websites that could help. This is NOT an exhaustive list. You can likely find many more if you will take the time to look. At the same time, this is a great start. Take a look and let me know what you think!

The High Calling

Great Leaders Serve

Susan DiMickele

Christian Business Crossroads

Marketplace Leaders

Jon Gordon

WorkMatters

In His Name HR

To A Higher Level

Continuous Learning Neglected?

Too many times, we as leaders neglect our own need for continuous learning. We do this for a number of reasons. Some say that they are simply too busy. Others may complain that they cannot afford the cost. Another group may argue that they really don’t need it.

Whatever the reasons, continuous learning is not always a prioritized part of a leader’s schedule. Folks, when this is true it is a tragedy. Take a look at the following verse from Proverbs.

The mind of the discerning acquires knowledge,
and the ear of the wise seeks it. – Proverbs 18:15

I think this is clear advice – directing all of us to seek knowledge. The problem is that we often only apply this advice to those we lead. For the reasons listed above, we fail to apply it to ourselves.

More Important For Leaders

I would argue that continuous learning is more important for the leader than it is for the rest of the team. If the leader is not learning, then the team’s performance over time will decline. In some industries this is more true than others, but I believe it is true to some degree in all industries.

Take a look below at some reasons for leaders to commit themselves to continuous learning. As you read through the reasons, see if you think they speak to your situation.

1. Leaders need to set the example for their team.
2. Leaders need to be willing to do anything they ask of their team.
3. Learning assists with vision.
4. Without learning, competition will pass you by.
5. The Bible directs us to commit to learning.

Obviously, this is not an exhaustive list, but I think there are enough reasons to make the point. As Christian leaders, we should be committed to continuous learning. We should seek it as a top priority, not as an afterthought.

My Experience

For me, this is not terribly difficult because I enjoy learning from a variety of sources. I personally make sure that I am always reading books, viewing webinars, listening to podcasts and sermons, and attending various seminars and conferences. I try to do this on a regular basis.

As I have talked about in recent posts, this has been more difficult for me as of late due to some turnover in our business. As a result, I did not spend as much time learning over that 90 day window. These things happen and we have to adapt.

At the same time, I made sure that I returned to this priority as quickly as I could. In fact, over the past 30 days, I have been fortunate enough to attend two very productive conferences. I wish I could express how incredibly helpful these conferences were for me. All I can say is that the time I spent at each will be bearing fruit for quite some time.

Industry-Specific Learning

The first was an invitation-only summit among dealers and vendors in our industry. The main topic for this summit was critical to the success of our business. I mention the invitation to make the point that the opportunity actually came to us BEFORE we were ready for it.

When the invitation arrived, we had not yet made the crucial hires we needed to make for our business and we were severely short-handed! I was not even certain the hires would be made by them time the summit rolled around. At the same time, our commitment to continuous learning made accepting the invitation an easier decision.

Christian Ministry Learning

In order to keep my mind on our Christian ministry in the business, I try to balance the learning. The second conference was Catalyst in Atlanta just last week. Unlike the summit, this conference was all about Christian leadership. The slate of speakers was mind-boggling and listening to them one-after-another felt like drinking from a fire hose!

All I could do was to furiously take notes and make plans to distill them into action plans at a later time. I will do this over the next few weeks as I work to lay out my LIFE plan for next year. I will also be using much of this material for future posts on this blog!

Learn AND Take Action

I mention this to make my final point. Knowledge without application is useless. Consider these words from James:

But be doers of the word and not hearers only, deceiving yourselves.
– James 1:22

Folks, as I have said above, it is a tragedy for leaders to stop learning. The same is true for learning without doing!

I encourage you to be a leader that is fully committed to continuous learning AND one that converts what you learn into action. Don’t fall prey to allowing the urgent replace the important. Neither should you become a full-time student that never acts on your learning.

How strong is your commitment to continuous learning?

What keeps you from continuous learning?

What action step should you take on something you recently learned?

I get to go to work every day and use my business to try to impact people all around me for eternity! I have the privilege and opportunity to mentor and teach what I believe is Truth to everyone who works in our company. I get to work with people of like mind and overcome the challenges inherent in running a business from a Christian perspective! I really do love what I do, but I have a problem.

Background

Before I disclose the problem, let me tell you how I discovered it. At the Catalyst conference in October, I had the surprise of hearing a potent message from someone that I had never heard of before. The speaker’s name was Eugene Cho, pastor of Quest Church in Seattle, WA and founder of an incredible organization called One Day’s Wages. You really need to take a look at what this organization does!

The message that Cho gave was very simple, but extremely powerful! He talked about how our nation is one of abundant resources. Our families are extremely wealthy in relation to the rest of the world. We have basic amenities that the rest of the world considers luxuries. We have an incredible capacity for ideas and creativity. The problem he sees with all of this is that we are in danger of being more in love with the ideas than with the actions that should result from them!

Did you catch that last statement? Take another look!

…we are in danger of being more in love with the ideas than with the actions that should result from them!

Telling vs. Living

Let’s take a closer look at what this means. How is this evident in our daily lives? For an example, think about how social media has exploded with people telling stories to everyone that will listen. Every day, people talk and talk about what is going on around them – sharing the stories with their friends and coworkers. We all love a good story, whether we are telling it or hearing it! The problem, as Cho put it, is that too many are busy telling the good story and not enough people are living a good story!

Look at this picture of an actual sign that reflects this very problem!

I Am Guilty

So, what does this have to do with my problem? I think I have the very problem that Cho described. While I may not have a terminal case of it, I can certainly see symptoms of it in my life. Too often, I enjoy telling the story about what I am doing in trying to integrate my faith into our business. Too often, I like to learn about new ways to run our business according to our Christian faith. Too often, I am in love with the story of a Christian business. The problem is that too often, I am not taking enough action to make it happen!

As a result of this message from Eugene Cho, I am committing to:

(1) Quit just telling the story
(2) Quit just loving the story
(3) Make more effort to be actually living the story!

In my life and in our company, I am going to make more of an effort to address the gaps between ideas and actions! I am going to close these gaps and take more action. I will continue to tell this story on this blog, but I will be making more of an effort to describe actions rather than just ideas. I hope this makes sense to you. If so, I encourage you to do the same.

What are the gaps between your ideas and actions?

Are you comfortable with them?

What are you going to do about it?

(Originally posted 11/02/11)

Now that you know why you SHOULD develop an inner circle of leadership around you, let’s address some common objections to doing so.

It Is Not Fair!

One of the first objections that arises at this point is, “But it is not fair to everyone!” The idea here is that those you choose for this inner circle will have unfair advantages and opportunities over the rest of your group. Folks, as Andy Stanley put it in his session at Catalyst recently, “Fair ended in the Garden of Eden!”

It is not your responsibility to give everyone in your organization equal and fair opportunities with your time and energy. Jesus did not pass around a sign-up list to those in the crowd, giving everyone an opportunity to be in His small group of twelve disciples. Nor did He give those twelve equal opportunity to be in His inner circle of three.

Instead, it appears that each time He intentionally chose those with more potential than the rest. Just like the master in the parable of the talents (Matthew 25:14-30), you should give of your time and energy “to each according to his ability.”

I Don’t Have Anyone Qualified For An Inner Circle

What if you feel you really do not have anyone qualified to be in your inner circle? Well, there are several ways I could answer this.

First I will assume you have enough people from which to choose, but you do not see any clear stand-outs. In this case, remember you are looking for those with the most upward potential. You may have to start very small and do a lot of developing. You may have your standards too high or you may need to relook at your hiring process! Regardless, it will be worth it.

What if you truly do not have anyone with even a remote hint of potential for this type of group? What if you are such a small company that an inner circle would have to include all of your employees to be considered a group? In these cases, I would advise two things. First, find someone else to mentor you and help you develop as you grow your organization. Second, keep this inner circle in mind as you hire. Do not hire people that could not eventually be considered for this opportunity.

But I Am Not An Expert!

Another argument may be that you do not yet feel like an expert yourself. You do not feel worthy or qualified to gather an inner circle around you for furthering their development. Good point. You are not. Unfortunately, you will never be qualified! If you wait until you are, it will never happen!

To again quote Andy Stanley, he said “It is not your responsibility to ‘fill their cup’, only to empty yours!” You are not an expert, and as long as you keep learning, you never will be! But you do not have to know everything there is to know about your job or role in order to teach them what you do know. Empty your “cup” of all you know – that is your only responsibility here.

Lack of Time

You may object to developing an inner circle by saying you do not have the time to pour into them. This could be a legitimate short-term argument because some leaders truly do not have the time right now to spare for something like this. However this argument virtually ignores the long term necessity and benefits of doing so.

Instead of accepting your current situation, you need to take immediate action to work towards creating this time in your schedule through delegation and elimination of less-critical tasks. By replacing these less-critical tasks with leadership development of an inner circle, you will actually free up more time in the long run than you can imagine!

Do you already have an inner circle? Is it working?

If not, are you now convinced to start working on it?

What is your next action step? Have you prayed about it?

(Originally posted 10/18/11)

No Easy Search

Unfortunately, I did not find a website that listed a bunch of resources. Instead, I had to stumble across each of these resources one at a time. In some cases, one resource led me to another. Over the years, I have put together quite a reading and listening library of Christian leadership material.

In an effort to make it a little easier on you, I have put together my top 11 resource sites. I have tried to mix it up a little between blogs, podcasts, videos, and whitepapers. This list is most certainly not exhaustive, but it is some of the best you will find.

11 Killer Resources for Free Christian Leadership Material

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Key Christian leadership bloggers

1. Randy Gravitt
2. Michael Hyatt
3. Michael Nichols
4. Ron Edmondson

Podcast and video sources

5. Andy Stanley Leadership podcasts
6. Dave Ramsey EntreLeadership podcasts
7. Catalyst podcasts
8. John Maxwell’s “A Minute with Maxwell”

White papers, articles, etc.

9. The Ken Blanchard Companies
10. Christianity 9 to 5
11. Best Christian Workplaces Institute

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Christian Leadership Is Not Automatic

It really does not matter if you are at the top of your company or just getting started in your career. If you want to grow in Christian leadership, then you must take action on your own. Very rarely is anyone going to do it for you, and even then it will not work. You have to want it on your own!

You need to commit to digging into just a couple of these Christian leadership material resources listed above. Don’t bite off more than you can chew, but commit to reading or listening to something from one of these sites on a daily basis. Even if you only carve out 15 minutes a day, you will still see a difference.

Others Will Notice

Not only will you see a difference, those around you will see a difference. I am not an expert in Christian leadership – not by a long shot. However, when former employees make it a point to tell me that I do not appear to be the same guy they worked for several years ago, I know something is working.

I know to give God the credit. But I also know that He is not going to increase my Christian leadership ability without my participation. I must want it and I must be willing to do something about it! If I do my part, He will honor my efforts.

Act Now!

Do me a favor and check out these sites. Spend some time and invest in your own Christian leadership so that you are ready when God calls your number to make the big play! You will not regret it!

Which of these are new to you?

Do you have a site that should be added to the list?

What is your commitment to grow?

Jim Reese – CEO, Atlanta Mission

This is the fourth post in a series of five that describes the advice my brother and I received from business and ministry leader, Jim Reese. Mr. Reese seen incredible success in the business world over a stellar career with executive positions in companies such as Randstad N.A., Frito-Lay, and HoneyBaked Ham, but he has also significantly impacted people for eternity through his work with Atlanta Mission. He has taken his exceptional business skills and is applying them in Christian ministry.

Below, is the fourth of five main points I gained from our conversation. This advice is directed at anyone trying to buck the norms of this world and integrate their faith into their work. If you are trying to run your business from an eternal perspective, then you need to heed this advice.

[box][typography font=”Cardo” size=”18″ size_format=”px”]Recommendation #4:[/typography]

[typography font=”Cardo” size=”24″ size_format=”px”]Excellence is not optional.[/typography]

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Emphasis on Excellence

If there was one of the five main points Mr. Reese made with extra emphasis, it was this one. We spent at least twice the time on excellence as we did on the other topics.

Obviously excellence is an extremely wide topic. For the purpose of this post, here is our definition of excellence.

Excellent organizations achieve and sustain superior levels of performance that meet or exceed the expectations of all their stakeholders.

Lower Expectations?

So many Christian ministries and organizations today think they get a free pass in regards to excellence because they are doing God’s work. They think people will (or at least should) accept less than excellence when they know the cause is right. While it is truly sad, many people have come to expect this from Christian organizations.

Folks, this is simply ridiculous thinking! If anything, work done for God should be held to a higher standard, not a lower one. If we are following Scripture and working as unto the Lord (Colossians 3:23-24), then we should act like it! We are serving the King of the Universe! He would not accept less than excellence from Cain (Genesis 4:3-7) or from the Israelites (Malachi 1:6-13), why should He accept it from us?

Excellence Is Central

This attitude of excellence should be central to everything we do. It should drive every aspect of our lives and our businesses. There should be nothing in our lives that we accept as less than excellent.

This is not to say that we can achieve perfection, but we should always maintain a culture of improvement. This culture will cause us to always be working on any weaknesses so that they do not remain that way.

Right To Influence

If we are to be Greatest Commandments and Great Commission companies, then we must earn the right to influence others. We earn this right by doing business with excellence. Anything less will risk pushing people away from the Gospel.

Do you consider your company as one of excellence?

Do you recognize the importance of excellence?

What do you need to change right now?

Jim Reese – CEO, Atlanta Mission

My brother and I had the privilege of spending a couple of hours this past week with business and ministry leader, Jim Reese. I first met Mr. Reese when he was a speaker at the Catalyst conference in Atlanta this past October.

After attending his session, I sought him out and we spent a few minutes talking about the integration of faith and business. It was then that I asked for the opportunity to visit his ministry, Atlanta Mission, and get his advice on how he thought I could better use our business as a platform for Christian ministry.

Though we have been working at this for over eight years, we know there is still so much to learn! We know we have just barely scratched the surface and therefore are always on the look-out for opportunities to learn. This was clearly one of those opportunities. In fact, we came away with much more than we could have hoped.

Extensive Experience

Not only has Reese seen incredible success in the business world over a stellar career with executive positions in companies such as Randstad N.A., Frito-Lay, and HoneyBaked Ham, but he has also significantly impacted people for eternity through his work with Atlanta Mission. He has taken his exceptional business skills and is applying them in Christian ministry. His leadership is taking the Atlanta Mission organization to new heights.

I could take the rest of this post telling you how gracious and helpful Mr. Reese was in taking the time to pour into us. He clearly has a passion for what he does and is very willing to share that passion. We will not know the full impact of this short visit for many years to come, but I can tell you that it will be huge!

His Advice

Below, I have listed the first of five main points I gained from our conversation. I will discuss this first one in detail today and the other four points in my next posts. This advice is directed at anyone trying to buck the norms of this world and integrate their faith into their work. If you are trying to run your business from an eternal perspective, then you need to heed this advice.

[box][typography font=”Cardo” size=”18″ size_format=”px”]Recommendation #1:[/typography]

[typography font=”Cardo” size=”24″ size_format=”px”]You must redefine success.[/typography]

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Secular Company

In a publicly-owned corporation, success is most often defined as an increase in shareholder wealth (stock price). Maybe revenue growth is a close second. In private business, net profit or net cash flow probably leads as the definition of success. Growth may also take a top spot in some of these businesses as well.

Since virtually all of us have worked in a secular job for a non-Christian company at some time or another, you probably know exactly what I am talking about. I do not know the statistics here, but success in most companies is defined this way. I am not judging them (not my job to do so). I am simply pointing out the facts.

Christian Company

But when you step out and say that your business is God’s and you are just a steward of it for a time, then you must redefine success. The normal business metrics will not work for this purpose. Instead, you must determine what is most important to God for His business.

Of course, the best place to look for this is in the Scripture. You may need to translate what you find into various specific definitions of success for your own business based on variables such as type (manufacturing, retail, services, etc.). It may be different specific results for different businesses, according to God’s will for each, but I guarantee it will be related to the Greatest Commandment and the Great Commission.

When Jesus says that all of the law and prophets hang on loving God and loving others as ourselves, then you can bet your success definition needs to be founded on this. When Jesus’ last words on earth charge us to go and make disciples of all nations, then you need to include this as well.

Redefining Success

I will not attempt to give you a single rule of thumb for redefining success for your business from an eternal perspective. This is something that you need to determine for your business through searching the Scriptures and fervent prayer. I will tell you that I think it is solid advice to redefine success for your company.

By redefining success from an eternal perspective, you will change the way you make decisions. You will hire differently. You will invest your time, talents, and treasure differently. When you have redefined success, your motivation changes and that picture of success begins to permeate your thoughts, actions, and words. Success redefined is a powerful force!

What is your definition of success in business at this point?

How have you prayed about this?

What do you feel God is leading you to do?

Brief History

Before I go into detail about what made the meeting so powerful, I want to give you a brief history of what led to it. Back in October, as I have mentioned often in this blog, I attended the Catalyst Conference. I learned more during this conference than I have at any other I have attended.

Toward the end of the conference, every attendee was given a cardboard cut-out of a “call-out” like you would see in a comic strip or cartoon (see picture at left). We were told to write on this cardboard call-out any commitment(s) we were making as a result of what we had heard during the conference. Then, at the end of the last session, we were all to hold up our call-out commitments for everyone to see.

Applied to Work

Because I thought this was a great idea, I brought a blank one back to work with me. We had duplicates made and gave one to every employee in the sales department. Everyone was told to come back a week later with their personal and professional goals written on the cards, ready to present them to the group. We gave examples of what they might write, but left it wide open.

All week, our sales managers worked with the salespeople in planning their performance goals for 2012. They also helped the salespeople think about their personal goals, asking questions to help prod them to think bigger. We encouraged them to “Get A Bigger Frying Pan!” as it related to their performance as well as how that could impact their lives outside of work.

Exceeded Expectations

I have to be honest, knowing that many of these people had never spent any time planning out their income, performance, or personal goals before, I was not expecting much. I was hoping for a few bright lights to make the exercise worthwhile. Even then, I was not convinced I would not be disappointed. My expectations were not reflective of the quality of the people, just their lack of experience with this kind of thinking.

As I alluded to at the beginning of this post, I was flat blown away. Folks, I simply cannot describe to you the power I saw in this exercise. This is one of those times where my vocabulary and lack of professional writing skills fails me (and you)! I just cannot do it justice.

Genuine Personal Goal Setting

What I witnessed was a group of 25-30 co-workers pour their hearts into sharing with the group what their real desires were for the new year. I saw souls bared and masks removed. I saw people looking to others for true acceptance and encouragement, seemingly without fear of rejection. I saw real, raw life goals come out in virtually every single presentation.

One young lady shared that she had been in a bad car accident over a year ago and only recently began driving again due to severe anxiety and fear. Her goal: to make enough money this year to buy a car for cash…not only for the purpose of having a car, but to overcome the fear and put it behind her.

Another young man has been unable to be involved at all in the life of his 5 yr old son until the past few months. His goal: to make enough money to be able to take that son on vacation for the first time ever.

One of the older salesmen has set a goal for increased income so he can better support a local family of 14. The unusual part is this: he is not related to them. He simply wants to give back out of his abundance.

Use This Idea!

I could go on and on, but I do not have the room here. Trust me that I witnessed the early signs of some lives changing in significant ways. I must encourage you in the strongest words possible to take this idea and implement it. It is simple and virtually free, but the effects can be monumental.

I cannot wait to report back on these goals next year!

Have you ever done personal goal setting like this with your employees?

What kind of results do you think you would get?

Why would you not try this idea?