Employee Tragedy: What is the Role of the Christian Business?

Employee Tragedy

Years ago, I lost a good friend and exceptional employee.  He was 46 years old and died of a heart attack in front of me at work.  Shortly after that, I lost another friend and employee of another dealership at age 42.  He was in a motorcycle accident.  We lost another great employee the next year.  He would have turned 22 years old the next day, but he committed suicide.  Sadly, these situations are not all that uncommon.

15 Killer Ideas For Christian Ministry

In my last post, I described a house that had gas cans, lit candles, and exposed wiring throughout. We agreed that the owner of this house is clearly trying to create conditions for a fire to break out. We also looked at how this same idea applies to Christian ministry in our businesses if we are looking for eternal impact by pointing people toward God.

Christian ministry

Examples Of Christian Ministry

Today, I would like to give you some specific ideas about how we take this same approach in our business. I do not have the space to fully describe each item on the list. Instead, I will give a brief description and then, when possible, direct you to another post on this site that goes into more detail.

My hope is that you can take even just a couple of these ideas and adapt them to your business. If you have any questions or want to discuss them further, please comment below or send me an email. I will respond as quickly as I can!

    1. Mission Statement
    God is central to our company mission statement and core values.

    2. Chaplain program
    We offer chaplain services to our employees on a weekly basis through Corporate Chaplains of America. This service is incredible and has too many benefits to list here!

    3. Owners Manuals For Life
    We put a New Testament Bible in the glove box of every vehicle we sell. The cover says “Owners Manual For Life” and we have a note inside that explains how we believe it is the greatest book they will ever read. We don’t point it out to the customer, but let them find it later.

    4. Christ in Christmas Party
    We celebrate and have fun like other companies, but we also make sure there is a story or illustration at the end of the party that contains the gospel message to keep our focus on the real reason for the party.

    5. Christian magazines, Gospels of John in lounge
    We keep Christian magazines like “TwoTen” on the tables in the customer lounges at each of our stores. We also keep pocket-sized copies of the Gospel of John stocked there.

    6. Bible Studies
    Our chaplain (and sometimes our Controller) leads a weekly Bible study in the employee break room. We do one at lunch and one at breakfast so everyone has the opportunity to come, regardless of work schedule. We provide the food and we watch a video series followed by discussion.

    7. Devotions
    I go around to each department once a month and tell a quick story or illustration with a business and spiritual message woven in. These take five minutes or so and stay very light, but get great responses!

    8. Employee Newsletter
    I write an article for our employee newsletter once a month. In this article, I follow much the same pattern as the devotions mentioned above.

    9. Library
    We have a couple of library areas across our locations where we keep books for use by employees. Topics range from spiritual to family to parenting to business. If they are looking for a book we don’t have (and it fits our mission), then we will get it.

    10. Sponsorships
    We sponsor a number of faith-based organizations around our community. While these are mostly financial sponsorships, there are also opportunities to help with things other than money. Use of facilities, social media marketing, etc. are some examples.

    11. Car wash
    We host faith-based organizations on our parking lot and provide all necessary materials for them to hold a car wash fundraiser. They provide the labor and keep the revenue from the customers. We give a per-car donation as well.

    12. Open meetings with prayer
    We take time at the beginning of our sales meetings to open in prayer.

    13. Employee recognition
    We recognize employees who go above and beyond expectations outside of their job with a couple of awards – the RPM award and the Lightning Strike.

    14. Christian music
    Our overhead and on-hold music comes from a Pandora station with upbeat Christian music. It is not overwhelming, but provides a great atmosphere in the showroom and around the dealerships.

    15. Pay for volunteering
    We provide opportunities for employees to volunteer during community events we sponsor and pay them for half the time they spend doing so.

Not Everything

This is not everything we do to create the potential for eternal impact, but it should give you some ideas about what you can do in your business.

The idea I want to make sure I convey is that all of this does not happen at once. This is an accumulation of over ten years of intentional thought and action. We started small. You can do the same.

Progress Over Time

If you work at it over time, your business will look like the house described in my last post. Everywhere you turn, you will see potential for Christian ministry to happen. You will also realize that it is good for business!

Comment below and let me know what you would add to this list! Have a question, ask it! I would love to engage in conversation about this.

Something Really Stinks!

The more I have committed to teaching or writing material over a period of time, the more I have begun to see lessons in even the smallest of things going on around me. I have found I can learn a lot about life if I will just pay attention! I recently learned a great lesson about how the “little sin” that we often leave unaddressed. It stinks!

stinks

Lessons All Around Us

Have you experienced this? This happens to me a lot. I can be in a conversation with someone about a funny story or something stupid I did and suddenly it hits me! Something one of us has just said strikes a chord inside of me and I get an immediate picture of a life lesson. In some cases, I file it away for later. Today, I felt the need to immediately share it!

Just this afternoon, I was in my office catching up on things with our chaplain. I described to him how I had been on my way out of town last night to watch my son’s last soccer match of the season. I had stopped for a burger and was hurrying to eat it while driving because I was running a little behind.

The Event

As I was taking a bite at a traffic light, I felt something drop onto my lap. As I looked down, I did not see anything on my pants where it hit, but I knew it had come from the burger. I figured it had fallen into that “black hole” between the seat and the center console, but I was not worried about it. I figured I would get to it later. After all, I was in a hurry and I would have had to pull over to dig down and find it.

I kept going and made it to the game with a few minutes to spare. As I got out of my truck, I knew I had better remove the box that once held the burger or else the cab of the truck would really stink later! I put all of the evidence of the burger into the box and placed it into the bed of my truck. I would throw it away after the game.

First Signs Of Trouble

After the game, I returned to my truck to find that removing the box was evidently not enough to prevent the smell. It was bad. Of course, after a few minutes in the truck, my son and I got used to the smell. So we headed home without thinking there may be more to the smell than just the bag. Once on the road (a two hour drive), we forgot about the smell.

I did not give it another thought when we arrived home just before midnight. Even if I had remembered, I am convinced I would not have crawled under the seat to investigate. As it was, I was tired and just wanted to get to bed so that is what I did.

It Still Stinks!

At this point, you are probably thinking that I making this up as I go. Unfortunately, I am not. This is all true. Fortunately, there is a huge amount of learning we can glean from my stupidity! Read on!

When I got into my truck this morning, the odor was terrible. The smell of onion was unmistakeable! So what did I do? I went back inside the house and came up with a brilliant idea.

Masking The Problem?

I remembered an old method I had learned in the past for removing odors from a used car. I put about two cups of fresh coffee grounds into a small plastic container and took it back out to the car with me. The idea is that the coffee grounds smell great AND they absorb odors.

Proud of my ingenuity, I drove to work. I parked my truck and did not return to it until lunch. I was fully expecting to open the door and feel like I was entering the local Starbucks coffee shop. Instead, I was shocked to smell coffee…AND onions! In case you are wondering, these two distinct smells do not go well together.

Final Resolution

Finally, I gave in. I realized that I would have to crawl in behind and under the driver’s seat and try to find whatever it was that had fallen in my lap the night before. It took me a minute or two, but I came out with a piece of an onion that was half the size of a penny! I could not believe something this small had caused so much damage!

Unfortunately, the truck still stinks. It will likely take a few days for all of the smell to go away. Until then, I will have to suffer through the consequences of my delay! Hopefully, I will learn from this!

Lessons Still To Come!

I apologize if you have gotten to the end of this post and you are expecting the lesson. Amazingly, I have run out of room in this post! You will have to wait until my next post to get the points I want to make.

While I am sure you already have a hint of the lesson here, I would encourage you to read back through the post and consider ALL of the points that parallel our experience with a “little sin.” Just like the game on the kids menu at your favorite restaurant, I will challenge you to see how many points you can find in this lesson!

How many points can you make about the lesson we should learn?

Why do we ever let this happen?

What is the best way to prevent it?

What Do Cancer, Children, Car Shows, and Chaplains Have In Common?

Just before Christmas this past year, one of our long-term employees took her 14 yr. old son to the doctor to have a knee injury checked out. What they thought was simply swelling turned out to be a mother’s nightmare – a rare form of bone cancer. Obviously, this is a life-changing event. It poses the question: What ministry responsibilities does a Christian company have in responding to this kind of situation?

ministry

Ministry Through Business

Now, I will be the first to tell you that we are not the perfect Christian business. Not even close. There are so many ways we fall short of where we want to be. I am sure we miss ministry opportunities every day.

On the other hand, we give it a lot of effort and I am proud of what God has accomplished in our company over the past eight years. In fact, this blog is an attempt to share some of what He has done to change this company’s focus. So, when a situation comes along that exemplifies this kind of ministry, I feel compelled to share.

Flexible Schedule

First and foremost, we wanted to make sure that this mother had full freedom to be with her son at every possible moment through the medical maze of full diagnosis, planning, and treatment. Though she is in a critical role within our company’s accounting department, we gave her the freedom to effectively set her own schedule.

She worked when she could (occupying her mind) and she was with him whenever she needed to be. In this case, we took Andy Stanley’s advice and did for one what we wish we could do for everyone. While our employee handbook does not exactly deal with this situation, we made sure we gave her every freedom we could. We cannot allow everyone this freedom all the time, but we can bend the rules when we have to.

Employees Engaged

Next, we had several employees step up in various ways from providing gas for her multiple trips to Atlanta (60+ miles each way) to chipping in with her work responsibilities and even helping her set up an account at the local bank for donations toward medical expenses. Everyone did their best to show their support through encouragement and prayers. She has never been in doubt that we were supporting her and her family.

One of the sales departments had the idea of hosting a car show, with the profits going to help out with medical expenses. This idea gained support and that department really put hours of effort into pulling it off. The event drew 60 cars, raised close to $1,500 for their medical expenses, and even served as the capstone to her son’s birthday party!

Chaplain

Finally, and likely most importantly, our company chaplain has been able to give her and her family the spiritual support they need. In addition to his normal support through weekly visits, he has been able to provide focused support for her and her family throughout the process so far.

Yesterday, the chaplain was able to sit with the family as the son went into surgery to remove the tumor from his leg. He was able to pray with them before and after the surgery and to wait with them until the doctor came back with the results. In fact, he was there to hear the doctor report that the surgery went better than expected! It appears that all of the cancer has been removed and that the leg is going to look great and operate normally!

This situation is not completely over for this family. We will need to maintain the support and continue to look for ministry opportunities. Our prayer is that our actions will help to get them through to the other side of this situation with their family intact. We also hope that their faith is strengthened as a result. The main goal is that God gets the credit for all that is done.

Eternal Impact

As far as can tell, there is not a book that specifically addresses how a Christian company is supposed to respond to an employee crisis like this one. I believe we are simply to seek to honor God and love our neighbors as ourselves. Regardless of the crisis, this behavior will have eternal impact!

How has your company responded to similar situations?

Do your employees have the opportunity to engage?

What more could you do next time?