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Chris Patton

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How Productive Are You?

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I recently attended a meeting with other car dealers and one of the common topics of conversation was employee productivity. We discussed it from several angles and tried to quantify how much more value there is in a productive employee versus one that is not. When you look at the numbers, it is amazing the difference.

productive

Am I Productive?

As I thought about this idea, I wondered how productive I am on a consistent basis. I thought about the various distractions I have during a normal day and how those distractions often destroy my efforts to be productive! Have you ever experienced these distractions?

The more I thought about it, the more I felt guilty! The thought that struck me the most was the following question:

Would I be more productive if I knew I was being videotaped for all other employees to watch?

As I thought about this question, I realized that I would probably be embarrassed if everyone at our company knew how many times I allowed myself to be distracted in a given day. If they knew how often I was not very productive, they would probably hang me!

What about you? Would you be more productive if you were being watched? Can you think of areas where you allow distractions to keep you from being productive? Have you thought about this before?

How To Be More Productive

Immediately, my mind began working on this new problem. How can I begin eliminating the distractions that I encounter every day? How can I ensure more work is done per hour while I am at work? What precautions should I take to avoid distractions in the first place? How productive could I be if I faced 75% fewer distractions?

Maybe your mind does not work like this, but mine went into overdrive! Keep in mind that all I am describing happened in seconds in my head. I went from zero to sixty miles an hour in a few seconds!

My next step was to start listing my distractions. As I did this in my head, I came to a startling realization…

These distractions had names.

Specific Distractions!

When I say they had names, I do not mean names like “coffee break” or “Facebook” or anything like that. I mean they had actual names like “John” and “Barbara” and “Charlie” (actual names changed to protect the innocent!).

I realized that the majority of my “distractions” – the causes of those times when I was less productive – were actually people. These people, in most cases, are people I am impacting for eternity in one way or another. These people, if I am truly honest and focused on what’s most important, are not distractions at all!

Now What?

At this point I stopped. I quickly went from sixty miles an hour back down to zero. I just sat there, thinking. I imagine you might be doing the very same right now.

I will tell you right now that I do not have the answer to this problem. I cannot give you a simple, fact-based prescription to the problem of balancing relationships on the job with the off-setting reduction in productive time. If you know it and can present it concisely, please feel free to do so in the comment section below. We would all appreciate it!

What I can tell you is that the issue of begin productive is not as simple as it looked at the beginning of this post. Clearly, there is more to this than can be quantified with a ratio or metric from a financial statement.

Start At The Beginning

In an effort to sort through this, let’s review what we do know.

First, this world is temporary. That means that everything in this world is also temporary – including our jobs and businesses.

Second, people (our souls, not our physical bodies) are eternal. Even after this world is gone, we will continue to exist. Where, and with Whom, we exist depends upon where we place our trust during this life.

When we truly understand these two issues, it becomes more clear whether it is more important to be productive on our jobs or to impact others for eternity. There really is no arguing as to whether it is more important to produce an extra two widgets per hour or to point someone toward the God who loves them. Do we agree on that?

There’s More To It…

If it were only that simple then we would not even need to discuss this.

It is not that simple. Just consider the following Scripture:

Slaves, obey your earthly masters with respect and fear, and with sincerity of heart, just as you would obey Christ. Obey them not only to win their favor when their eye is on you, but as slaves of Christ, doing the will of God from your heart. Serve wholeheartedly, as if you were serving the Lord, not people, because you know that the Lord will reward each one for whatever good they do, whether they are slave or free.
Ephesians 6:5-8

Working For Christ

In this passage, we are told to work as if we are working for Christ Himself. We are not necessarily excused from allowing distractions to keep us from being productive for our supervisors or the company owners – even if the distraction is an eternal one!

No, we cannot simply blow off our work because we see our “distractions” as eternal souls and want to point them to God. At the same time, we cannot ruthlessly eliminate all of our “distractions” for the purpose of being productive in a temporary pursuit. This has to be a Both/And effort rather than an Either/Or one.

Both/And Opportunity

We do not have to choose EITHER having an eternal impact on those around us OR being productive for our employers. While it will take creativity to make it work, it can happen that BOTH are achieved.

We need to do the best we can to BOTH eliminate all non-eternal distractions to increase our productivity AND respond to those around us in a way that points them to God. Take some time today and brainstorm this. Think about ways to increase your productive time AND to increase your influence on those around you.

I look forward to hearing about the results!

Are you as productive as you should be?

Do you have similar “distractions”?

What ideas have you come up with to balance productivity and eternal influence?

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Are You Guilty Of Irresponsibility?

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If you look around you today, you will see the effects of irresponsibility everywhere. Your context really doesn’t matter. Whether at home, in a business, in your community, or even in the nation, the effects of irresponsibility are evident. Likely, if you are not aware of this it is only because you have become numb to it over time.

irresponsibility

Irresponsibility Examples

Andy Stanley recently completed a series on this topic. In a very simple way, he defined irresponsibility as not taking responsibility for the those things you are responsible for! That’s easy enough to understand, right? While he didn’t really focus on how irresponsibility affects businesses, I think we can make the connection fairly easily.

Let’s first look at a couple of examples. In a home with teenagers, you will likely find dirty clothes, dirty dishes, empty pizza boxes, and other items scattered around the house. I am not sure how, but this can actually happen in a matter of seconds if you are not paying close attention!

In a business, you might see similar stuff if you look in the right places! More likely, you might notice someone working a shift for someone else who did not show up or maybe apologizing to a customer for a coworker’s lapse.

Look around your community. Is there litter? Maybe you see banners advertising a food drive that ended three months ago. It could even be something as simple as a lack of windshield wash and a bone-dry squeegee next to the gas pump at your gas station! That’s frustrating when you are traveling at night!

I don’t even have to go into detail about how irresponsibility shows up in a nation – you likely already know. And regardless of your political position, you are likely sick of it. At least you are sick of it if you are one of the more responsible ones who end up paying the bill for it.

Not A Neutral Problem

See, this is the whole problem with irresponsibility. Like Andy Stanley says, it is not a “neutral” problem. If one person shows irresponsibility, then another person has to shoulder the burden. Irresponsibility on the part of one person or group creates additional burden for another person or group.

If you read that last part too quickly, then you need to go back and read it again.

Irresponsibility is not neutral. It impacts everyone.

If a towel or dirty clothes are left on the floor, someone has to pick them up. If the restrooms are left uncleaned by those responsible for doing so, the rest of the employees will suffer from it through customers complaining or just leaving and not coming back.

I think you get the idea here. Irresponsibility creates burdens for others. It creates a void that has an effect on everyone involved. Sometimes this burden or void is obvious and other times it remains hidden. Either way, it is there.

What About Us?

Let’s turn this discussion to you and me. As business leaders or owners, we have responsibility for those that report to us. We are responsible to our supervisors or owners of the company.

Our responsibilities may include training and development of our team. Maybe we are responsible for the financial health of our department or company. Our responsibility may simply be to create reporting on the activities of the business and submit it to those responsible for the activities themselves.

Whatever our responsibility, what happens when we fail to do it? What is the impact on our team, department, or company when we are guilty of irresponsibility? Who pays the price?

Only Hurts Me?

As a business owner, I could argue that when I am irresponsible, I simply do not enjoy as much profit as I would if I were fully responsible. While that is certainly the truth, it is not at all the whole truth.

When I fail to do all that I am responsible for doing in my role, others suffer. If I fail in my responsibility to provide the tools and training that the sales department requires for success, then our sales numbers suffer. As this happens, the individual sales people on the team also suffer due to a reduced income.

Their families suffer because they were depending on that income to meet their own responsibilities. Maybe this causes them to save less for their child’s college. Maybe it is worse and they cannot afford to heat their home or put enough food on the table.

I could go on and on, but there is no need. You get it.

Christian Responsibility

Just to make sure you don’t relax, let’s up the ante a bit. Like I said, as a business owner or leader, you are responsible to others. But it gets even tougher because, as a Christian, you are ultimately responsible to God. And His standards are higher!

Not only are you responsible to those around you for the business roles you play, you are also responsible to God for the influence you have with them from an eternal perspective. In addition to your business responsibilities, you are also to live in such a way that points them to God.

Just as I did in my examples above, I encourage you to take 5-10 minutes and think about the consequences of your irresponsibility in the various areas that first come to mind. Think about the responsibilities you have as a parent, business leader, spouse, etc. and then think all the way through what would happen if you are guilty of irresponsibility in any of these areas.

As you think through these consequences, pray that God would open your eyes to see them at the critical moments just before irresponsibility rears its head. Pray for the foresight to see these critical moments as well as the courage and will to step up to your responsibility.

Where do you see your first signs of irresponsibility?

Who can you enlist to hold you accountable in this area?

When are you going to start stepping up?

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How To Be A Missionary Without Leaving Your Job

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If you have been reading this blog for very long, you know that I most often write from the perspective of the Christian business owner or leader. Today I am writing about how to be a missionary without leaving your job. Instead of writing to the Christian business leader or owner, I am writing to those who are employees.

missionary

Missionary At Work?

For years, ministers and pastors have preached about heroes of the Christian faith that have left their “secular” jobs to go into Christian ministry – maybe even as a missionary. We are told they are no longer working for a paycheck, but are now serving the Lord in Christian ministry.

I am sorry if I offend you in this – especially if you have preached this before – but this is hogwash! To believe that you have to leave business or another professional industry before you can serve the Lord as a full time missionary is erroneous. It is simply not true.

Become A Missionary

Right now, right where you are, you are able to be a missionary. You can do full-time Christian ministry work right in the job you have – no moving required! You will have to change your approach, but not your location or employer.

Below are some steps I think you need to take if you want to make this happen.

Step #1 – Pray & Study

You may notice that virtually every first step I list in my blog posts has to do with prayer. Quite simply, that is because that is the best way to access the purest wisdom available to you.

In this case, I am suggesting you pray for several things from God. First, pray for the vision to see your job as a mission field. Pray that He would open your eyes to the harvest that is available right where you are. You can’t work where you can’t see!

Next, pray for a desire to grow in your faith and knowledge of Him and His Word. What you need is consistent time in His Word and an open heart and mind that can absorb AND apply what you read. Pray that God will give you a hunger for His Word so that you find ways to study rather than reasons not to!

Finally, pray that God will equip you for the specific ministry that He wants you to do. Don’t predetermine how this will look. There are innumerable ways for Him to equip you as a missionary because there are also countless ways for Him to use you in ministry on the job. Also pray for the faith to trust this equipping since you will likely face doubts when the time comes.

Step #2 – Look Around

In the spirit of the last part of Step #1, the next step is to begin looking around in earnest for opportunities for Christian ministry. Sure, you are still in the learning phase of your ministry, but you will eventually figure out that this phase never actually ends!

Begin looking at the people around you. These people could be your customers. They could be your co-workers or even your boss. Unless you work with weather balloons in Antarctica, you likely work around people! Even if your contact with them is mostly over the phone or by email, I promise you can influence them.

As you look at and study these people, look for their needs. If the people you work with are anything like the rest of the people on this planet, then they have needs! Some of these needs may not be obvious to everyone, but I guarantee you will begin to see needs that others cannot see.

Step #3 – Act

As a missionary, you are looking for opportunities to meet these needs in a way that conveys God’s love for them and points them to Him. Initially, you do not need to preach about your “Why” for serving them. You don’t need to do anything at all that explains your reasons. Just show love as you meet the needs.

This is the best part of being a missionary as an employee in your job. There are rarely, if ever, any company policies against this kind of behavior. Meeting the needs of others in a way that conveys God’s love will not get you in trouble with the HR department!

You don’t need a Bible on your desk or a cross screen saver on your computer. You don’t have to be allowed to pray out loud in a meeting or anoint anyone with oil. You can do exactly what you need to do within your employer’s guidelines!

No matter how restrictive your job happens to be, showing God’s love like this will be acceptable. So rather than hiding behind the “rules” of your employer as an excuse for not being active with your Christian faith at work, begin spreading God’s love today.

Meet needs in creative ways and allow the real joy that is in your heart to shine through. Eventually, the opportunity will likely present itself for you to share your reasons. When it does, God will give you the words and the timing. Trust Him for this. Trust Him for the results.

Step # 4 – Return To Step #1

Keep one thing in mind here. I am a strong proponent of digging into God’s Word for learning and equipping, but I am also in favor of acting NOW! Please start praying, reading, and studying now, but do NOT wait until you feel fully qualified before you start DOING Christian ministry.

Too many times, we make the excuse that we must know more before we do more. To some degree, this can be true. However, it can also be an excuse! Start acting in love and let God guide you AS you are also learning at the same time.

Pray – Learn – Act – Pray – Learn – Act.

Rinse, lather, and repeat.

If you are not already acting like a missionary at work, why not?

Do you see how simple this can be regardless of your restrictions?

What should be your next step?

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How Often Do You Fill Your Spiritual Tank?

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I am in the car business so I hear about a lot of different perspectives people have on the gas tank in their vehicles. The parallels between the gas tank in our car and our spiritual tank are helpful if we will stop and think about it

spiritual tank

Gas Tank Stories

I have heard of elderly ladies (my grandmother included) that have never pumped gas into their car because their husbands always did it. I hear about people who never let their tank get below half full and others that know to the tenth of a mile how long they can drive once the “Need Fuel” light comes on!

I even had one gentleman explain to me that he could not afford to keep his new truck because it cost him too much to fill it up. The truck got great fuel economy, but the tank was bigger than the one in his old truck. While he could go longer between fill-ups, he insisted that did not matter because each fill-up was more expensive. I could not convince him that he was spending the same amount of money overall!

Better When Full?

Whatever your thoughts about your gas tank, I imagine that you are like most people and feel more comfortable with a tank that is full or near so than you do with one that is near empty.

Maybe you want to be prepared in the event you need to leave in a hurry or go on a trip that requires more fuel. Maybe you commute to and from work and fear the idea of running out of gas on the highway in between. It could just be that you have more peace of mind when the tank is full.

Whatever the case, virtually no one likes to drive around all the time with the “Need Fuel” light on. No one enjoys testing the limits of their reserve tank on a daily basis. If they have a choice, most people will keep more gas in the tank rather than less – just for the peace of mind.

Spiritual Tank Is Similar

The same is true for our spiritual tank. Have you thought about this? Are you one who always runs around with a spiritual tank that is full or do you squeak by most days with just enough to survive?

If you are in the “always full” club, do you see the benefits? Do you realize that when you frequently bump into others with spiritual needs (whether they realize it or not) that you are able to share some of your fuel with them? Do you feel less wasted at the end of the day and wonder why?

Always Full?

If you are in this “always full” club, you have probably noticed the difference between you and others, but maybe you have not considered the cause of this difference. Maybe you have just chalked it up to a positive attitude or rosy lenses. I would bet this is not the case.

If I had to bet, those of you in the “always full” group have a fairly consistent quiet time. You probably have a pretty solid prayer life and I would also guess you attend small groups where you are poured into by others. Am I close?

Always Empty?

What about those of you that are at the other end of the spectrum. You have never stopped to pinpoint the reason, but you seldom get to the end of a day without feeling completely drained. You rarely have the energy to spend much time with those “needy” people you see around you at times.

You might look at others around you that are always chipper and they somewhat annoy you. You think their energy probably comes from a special blend of coffee or some hip energy drink that you can’t afford.

How To Keep Full?

Have you ever considered that maybe their spiritual tanks are kept at full and yours is not? Have you ever stopped someone like this to ask them what they do on a regular basis to “fill their tank”? Would you consider it?

Imagine going to the gas station every day and putting $1.50 worth of gas in your tank. How far would you get before needing more? How much sense would that make if you knew your travel for the day would require at least $5.00 in gas? Could you ever share gas with someone else if this was your habit?

Empty Brings Trouble

The idea here is that we cannot expect much peace in our lives if our spiritual tanks are always empty. Without a continuously filled spiritual tank, our days are doomed to stress, anxiety, and frustration. Just as bad would be our inability to share our peace with those around us.

Rather than trying to scrape by on the absolute minimum, we need to strive for a constantly full tank. We need to determine what it is that we need in order to maintain this full spiritual tank and we need to do that on a regular basis.

Fill With Scripture

For some, this is simply the act of reading the Bible every morning. Maybe it is Psalms or Proverbs. Maybe it is Paul’s letters. Regardless, simply reading from God’s Word can be an instant spiritual tank filler.

For others, this does not work. Maybe they do not understand what they are reading and need help or explanation. Maybe they just get their energy and fill from being in a group that is discussing Scripture. The different perspectives offered help them digest the learning more clearly.

Other Ways To Fill

There are many ways God can use to fill our spiritual tank. We only have to ask Him to help us find the methods that work best with our unique characteristics. I promise He is faithful to answer and help us stay at FULL!

Take some time today and think about which group you are in. If “always full,” then look for someone in the other group and share your methods with them. Teach them how to maintain a full tank.

If you are in the “always empty” group, in addition to prayer, look around and find someone from the other group. Ask them questions and be ready to apply what you learn. Don’t be content with your “Need Fuel” light staying on all the time!

How often do you fill your spiritual tank?

Do you recognize times when you have run on empty?

What is life like for you when your spiritual tank is full?

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Mind Like Water Is Possible!

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Several years ago, I found an audio book on the clearance rack at the local Staples office supply store. That book was called Getting Things Done: The Art of Stress-Free Productivity and it revolutionized how I approach my work day. While I cannot go into the details of the whole program author David Allen proposes, I can tell you that there is a spiritual lesson to be learned from him as well.

mind like water

Mind Like Water

Getting Things Done (GTD) is a work-life management system that begins with a concept called “mind like water.” This idea is best understood by picturing a quiet pond where the water is perfectly still…not a ripple anywhere. When a rock is tossed into the pond, ripples are created in the water. Throw another rock in and more ripples appear.

If you throw enough rocks into the pond, one after another, then your quiet, still pond is a memory. In its place is rough water, waves and ripples crossing each other as they run from one side of the pond to the other. Do you get the picture?

Now, go back to the original picture of the quiet, calm pond. Your mind is like this water. Without constant inputs, it can be quiet and still. In this state, you can be more creative, more effective, have a sharper focus, etc. When your mind is calm like this pond, getting things done is so much easier. You know exactly what I am talking about!

Life Throws Rocks

Unfortunately, life throws rocks. Every time you are told about something you have to remember, a rock is tossed into your “pond.” When you a meeting is added to your schedule or a report is requested of you, more rocks are tossed in. Pretty soon, sometimes before you are finished with your first cup of coffee, your pond looks like the Atlantic.

Getting Things Done is a system that teaches you how to minimize the ripples from each rock and to get back to “mind like water” quicker (and stay there). I can vouch for its effectiveness as I have been using it for years. It is not simple, but once you get the hang of it, you will never go back!

Spiritual Mind Like Water

Folks, the cool thing is that this idea of “mind like water” also describes our spiritual life. Just think about how easy it is to worship God or pray for extended periods of time WHEN your mind looks like the quiet, still pond. Things seem easier then, right?

Unfortunately, as I have already said, life throws rocks! Sometimes you cannot get out of bed before the anxiety sets in and takes away any peace you thought you had. Whether these rocks come from business issues, family problems, or health concerns (or a combination!), maintaining a spiritual “mind like water” is tough these days.

Even if we manage to escape without waves and ripples for a season, we know it is only a matter of time before the tumult returns. Why is life so hard like this? Why can’t we have more quiet time when our minds are at peace instead of churning through the day?

Its How We Learn

Well, I read a verse today that speaks to this. Here it is:

It was good for me to be afflicted
so that I could learn Your statutes.
Psalm 119:71

I think God knows we learn better when we go through tough times. He knows that we draw closer to him during the storms. Maybe getting things done is easier when there are fewer waves, but He is more interested in our relationship with Him than He is in our getting things done for Him.

So first, recognize that the waves bring us to Him and as a result, help us to learn and mature in our Christian walk. Don’t fight the waves. Instead, ask what you can learn from them.

Constant Tumult Not Necessary

At the same time, God does not necessarily desire for us to be in constant tumult in our minds. The external waves can teach us much, but even in the midst of the storms, God promises that we can have peace!

So even though you will face storms throughout your life, you can still have a peace inside. Your mind can still be like water – absent of anxiety and fear. I wrote several posts on this recently (read them here), but the bottom line is that you must take an eternal perspective on life.

Eternal Perspective

I believe this peace comes from recognizing that this life is temporary and is only a brief glimpse of the eternity we have ahead of us. When we trust God completely, to the point where all anxiety and fear is replaced with peace, then we can experience spiritual “mind like water.”

When we can do this – even for short periods of time – we are better able to hear and understand what God wants us to learn. When we are free from worry about the distractions in this world and focused on His peace, then the insights and wisdom we can gain will astound us.

I encourage you to try Getting Things Done if you need an effective work-life management system. However, more important than that is gaining the eternal perspective that can help you achieve a spiritual “mind like water.” I promise you will never go back!

Have you experienced “mind like water”?

Is your eternal perspective allowing you to have peace in the storms?

What do you need to do next?

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Danger Zone In Continuous Learning

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I have talked a lot in my posts about being mentored and learning from others. I think continuous learning is a critical part of being a leader and anyone who has stopped learning will not be leading much longer. However, there can be an easily overlooked danger in this that I want to address.

danger

Endless Supply Of Material

If you have access to the internet, then you literally have access to more leaders than you can count. You can read books and blogs or watch videos and webinars on virtually any subject or topic you choose. There is a virtually endless supply of wisdom out there to be gleaned.

Even if you narrow your search down to Christian business leaders, it would not be very difficult to find more material than you can absorb in a year. Quite simply, there is not a shortage of opportunities for learning or gaining wisdom in the world today.

I have been overwhelmed at times with the abundance of godly wisdom that is available. In fact, there have been times where I have been reading two or three different books or blogs at one time. While it can sometimes get confusing, I have enjoyed the variety.

So what exactly is the danger that we need to avoid?

How can continuous learning cause us trouble?

Danger Example In Scripture

These are good questions, but before I answer them I want to take a look at an example from Scripture. In the following passage, Peter steps into a danger zone. It is this area that I want to discuss.

After six days Jesus took Peter, James, and John and led them up on a high mountain by themselves to be alone. He was transformed in front of them, and His clothes became dazzling—extremely white as no launderer on earth could whiten them. Elijah appeared to them with Moses, and they were talking with Jesus.

Then Peter said to Jesus, “Rabbi, it’s good for us to be here! Let us make three tabernacles: one for You, one for Moses, and one for Elijah”— because he did not know what he should say, since they were terrified.

A cloud appeared, overshadowing them, and a voice came from the cloud:

    This is My beloved Son;
    listen to Him!

Then suddenly, looking around, they no longer saw anyone with them except Jesus alone.
Mark 9:2-8

Three Tabernacles?

Did you catch the danger area for Peter? Look back at what Peter said about building three tabernacles for Jesus, Moses, and Elijah. What was wrong with that? Why should we consider this a danger zone?

I am not sure it is really clear until you read further and see how God responded. Read again what He says to them – “This is My beloved Son; listen to Him!”

Starstruck?

I believe that Peter was in awe over seeing Moses and Elijah. As a Jew, Peter saw these two guys as legendary men of faith. God worked incredible miracles through them and their lives were studied in depth by Jewish children as they came up in the synagogue.

For Americans, this would be like suddenly meeting George Washington and Ben Franklin. For students of business, the equivalent might be Henry Ford and John D. Rockefeller. Athletes might compare this to meeting Babe Ruth and Jim Thorpe.

I think you get the idea, but maybe the danger is still unclear.

God Interrupts

Think about it. Peter is clearly enamored with meeting these two legends and immediately wants to do something to show his excitement. Rather than thinking it through, he blurts out the first thing that comes to mind – to build three tabernacles or shelters for the tow of them and Jesus.

This is when God steps in and speaks. It is not often that God does this so we need to pay attention when He does. We should immediately realize that there is something important for us to learn here.

When God speaks, He makes it known that Jesus is His Son and that Peter (and the others) should listen to Him. Why did He do this?

Wrong Star!

What Peter did not realize was that while Moses and Elijah were great men, they were not great enough to be put on par with Jesus! Even though Peter should have been in awe of their presence, he should have been that much more in awe over being in the presence of Jesus, the Son of God! I don’t think it is coincidental that as soon as God said this, Jesus is the only one still standing there.

Too often, like Peter, we get caught up in who is the latest leader or guru in our industry. We want to read the latest book on business by the most recent author to rise to the top of his area of expertise. We even take pride in telling people what we have read and who we are learning from.

Jesus Stands Alone

Unfortunately, the danger is in the possibility of putting these people on par with Jesus. Even worse, we might be putting them ahead of Jesus! And while God is not using his booming voice to shock us back into the right mindset, passages like the one above should make it obvious that we are out of line.

Peter got caught up in the moment and went too far in showing honor to Moses and Elijah. We often do the same when we stop seeking our wisdom from Jesus, replacing Him with whoever it is that intrigues us at the moment.

Jesus As Foundation

To avoid this danger, we all need to make sure we build a foundation of learning from Jesus through consistent Bible study and prayer. We need to allow the wisdom from God’s Word to be our first and most important source of wisdom – whether it is for our business, job, or family. He should be first.

From there, there is no danger in adding godly wisdom from other sources as well. We just need to remember to keep this other wisdom in perspective, comparing it to Scripture and only applying that which matches what we read there.

Have you been guilty of putting others on par with Jesus?

Can you see the danger of doing this?

How do you make sure Jesus is your foundation first?

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Anxiety: What Is The Worst That Can Happen?

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Recently, I published a couple of posts on eliminating anxiety. While I wish I could believe that anyone who read those posts has now eliminated all traces of anxiety, I doubt that is the case. Therefore, I want to share more thoughts about defeating this debilitating attack of the enemy.

anxiety

Bible Is Truth!

If you read those last two posts, you will remember that Step #1 was to recognize and believe that the Bible is 100% truth. If this is not something you are willing to accept, then I will say again that you need to learn to enjoy anxiety. You are not going to defeat it otherwise.

Assuming you do accept the Bible as truth, then I want you to take a look at the following excerpt from Psalm 91. For the full effect, I suggest you read all of Psalm 91. Read it slowly and carefully and think about what you are reading.

Because you have made the Lord—my refuge,
the Most High—your dwelling place,
no harm will come to you;
no plague will come near your tent.
– Psalm 91:9-10

What Is The Problem?

Let’s first tackle the obvious problem with these verses (and the whole Psalm 91). Here, we are told no harm will come to us. Elsewhere in Psalm 91, we are told that others will fall at our right and left, but the attack will not reach us. We are told we will live a long life.

Clearly, when we take this literally, we have a hard time accepting what it says. We know of people who have fallen. We have been affected by attacks. We know those who have died way too young. So why do you think it says what it says? Are we missing something?

It Is All About Perspective!

I think it is all about perspective. If we look at this Psalm from an earthly perspective, then it is easy to argue that it is not true. Anxiety still makes sense because of all that can happen to us.

However, if we look at this passage from an eternal perspective, the picture changes dramatically. Imagine the Psalmist is not referring to our earthly body when he refers to our tent. Instead, consider that he is talking about our soul. Does that change things?

In fact, read the entire Psalm 91 again and experience it from your soul’s perspective. Maybe this is a little unconventional, but I think it is sound advice. When you read this Psalm from the eternal perspective, it makes perfect sense.

Eternal Perspective

Sure, things are going to happen in this life here on earth. Yeah, there will be challenges and pain, even death. None of this is avoidable and all of it can cause anxiety when viewed from a short-term perspective.

The problem is that the short-term perspective is usually our default view. It takes practice, perseverance, and prayer to develop our eternal perspective muscles. It won’t happen overnight in most cases. Nor will it continue automatically once you achieve it. Maintaining an eternal perspective is an ongoing battle, but it is worth the fight.

When you can maintain an eternal perspective and know that your eternity is in God’s capable and loving hands, then you can have peace during the short-term storms, trials, and defeats in this life. Nothing the enemy can throw at you can harm your tent (soul).

Anxiety Elimination Exercise

I will leave you with one quick exercise. I give you this from my own experience when dealing with anxiety years ago. It worked then and I have never forgotten it since. See if it makes sense to you.

I called my father with what I felt at the time was a significant, emergency customer issue – at least from my perspective at the time. I described it to him and expected him to gasp, wondering what in the world we would do! Fortunately for me, he remained relaxed.

He asked me a simple question, “What is the worst that can happen?”

I thought for a moment and responded with what I thought would be a reasonable, but terrible result.

He asked again, “What could happen that is worse than that?”

I paused again, thinking outside the box. I gave him an outlandish answer that included the customers pulling out guns and other weapons.

Again, he asked, “No, what is the WORST that can happen?”

Frustrated, I snapped back, “I don’t know! You tell me!”

Still calm, he answered, “The worst that can happen is that you die and go to hell. There is nothing worse. Is that a possibility for you?”

“No sir,” I responded quietly, “I have settled that forever.”

He then removed every ounce of anxiety from the situation. He said, “If that is not a possibility for you, then there is nothing more in this situation for you to worry about. The worst is taken care of – now go and address the situation as best you can.”

Ask Yourself The Same Question

I ask you the same question – is that a possibility for you or have you settled it?

If you are certain of your personal salvation based on what the Scripture says, then there is nothing else for you to worry about. Everything else pales in comparison to that. All that is left to do is for you to handle each situation as it comes. Do the best you can. The rest is taken care of.

Can you see Psalm 91 from an eternal perspective?

How does this impact your thoughts about anxiety?

Does the exercise help?

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How Did Jesus Use Incentives?

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The following post is courtesy of Bill Higgins. You have probably read a couple of his posts here before. This post is the third of a three-part series about leadership and motivation through the use of incentives. There is more information about Bill at the end of this post.

Coming from a Christian perspective you have to ask – are incentives just a human engineering invention or did Christ demonstrate the principles when He walked the earth? Did Christ treat people differently as individuals, or was His a cookie cutter incentive plan? Did He also use tangible incentives to help motivate people to believe, follow Him, and commit to His way of life?

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Valuing Individuals

The first post in this series focused on the need to value and empower individuals; to encourage them to make their unique contribution to the team. These few examples show how Jesus valued people:

  • Christ and Peter: Peter, the one with foot in mouth disease, yet the one the Lord said would be the foundation of the church (Matthew 16:18). Peter, the one who denied the Lord shortly before His death, yet the one whose name Christ changed from Simon (meaning little stone) to Peter (meaning unmovable rock)(John 1:42). Peter, the one that did not want the Lord to wash his feet, yet the one Christ had walk on water and lead the ministry to the Jews.
  • Christ and Mary: In John 12:1-8 Mary bathed Jesus’ feet with costly perfume and was criticized because it was not sold and the money given to the poor, but Jesus affirms her choice as a tribute to His time on earth. In Luke 10:38-42 Jesus is visiting Mary and Martha’s home and Mary chose to worship Jesus while Martha criticizes her for not helping serve, but again Jesus affirms Mary’s choice as the one thing that’s really important.
  • Christ and Zaccheus: Zaccheus was a small man as recorded in Luke 19:1-10, not only in stature but also by cultural standards. He was a Jewish tax collector, and an outcast from society because of his occupation, where most tax collectors were known to be thieves as well, and from his Jewish heritage because he worked for the Roman government to extort taxes from his fellow Jews.

    The one thing he probably wanted more than anything was acceptance. Then this Jewish celebrity named Jesus comes into town, and the road He travelled was packed by those wanting to see Him. So Zaccheus climbs a tree for a better view and Jesus calls out that He wants to have lunch with him. That was probably the most valuing thing He could have done for Zaccheus; include him in a very public way when others shut him out.

Yes, Jesus valued people for who they were and for who they could become. We need to catch some of that vision for the people we work with.

Individual Treatment

The second post focused on the need for incentives that were designed for the individual. But did Jesus incent individuals differently, or did He treat them pretty much all the same? While we have only a very small part of the dialog Christ actually had with individuals, what we do have will provide insight on this question.

  • Christ and Peter: The dialog Christ had with Peter was blunt, bottom-line, and straight forward. With the exception of the dialog Christ had with religious teachers, He had no more forceful exchange than with Peter. When he says to Peter, “Get thee behind me, Satan,” in Matthew 16:23 He wasn’t just saying that for effect. He communicated with Peter in a way he would hear and understand.

    When He also said to Peter, “Upon this rock I will build my church,” it was for the same reason. Peter had tons of potential, but he also had a lot of rough edges. Peter wasn’t sophisticated, so Christ’s communication with him wasn’t sophisticated, and yet He showed him true love and a vision for what he could be.

  • Christ and the rich young ruler: Here was sophisticated businessman, used to being rewarded for his effort and energy. He recognized his spiritual need, but approached it as a business transaction. In Matthew 19:16-22 Christ met him where he was, but moved the transaction from a business dealing to a relationship.

    When He said, “Go sell all you have and come and follow Me,” these two commands got to the young man’s essence. He had great wealth, and he was used to being his own boss. Christ spoke to him in his language, business, and reached him in his need, a relationship with Himself.

  • Christ and James and John: While they were referred to as the “sons of thunder” because of their fiery temperament, they must also have been somewhat lacking in self-esteem and assertiveness. It was their mother that asked that for her sons to sit on Christ’s right hand (Matthew 20:20-23).
    And how did Christ relate to them? James and John were fishermen like Peter, but their father was a wealthy fishermen. They would inherit the business but Jesus called them to serve, and related to them as a father.

    John especially had a greater capacity to love and be loved, and Christ responded to Him in love. The Bible repeatedly refers to John as the one Christ loved. He asks John to care for His mother when He’s dying. John reclines on Jesus at the last supper. There was intimacy there.

Each of these individuals was treated as an individual. Christ addressed them at their point of need, and in began building them into what He saw they could be. That is repeated throughout the New Testament. Thankfully He still does that today. He relates to each one of us individually, where we are, who we are, and builds us into what He alone sees that we can be.

That is true incentivizing; giving a vision for what a person can be and then providing the resources for them to be able to pursue that. We need to catch the same vision for the ones we work with.

Christ’s Tangible Incentives

When it comes to tangible incentives, He did promise to start a new ‘kingdom’ and that the disciples would play a significant role. That could be seen as a tangible incentive, even though what they understood and what He promised were worlds apart.

He did say that if they had even a little faith they could do more than He did. Then he went on to feed crowds with small lunches, pluck money from a fish to pay His taxes, and turn ordinary water into fine wine. Those could be seen as tangible incentives, but He had so much more in mind.
The true incentives He used targeted people’s deeper needs, and in so doing He won their loyalty and their trust:

  • The woman at the well: Jesus incented her with respect and acceptance. – John 4:7ff
  • Nicodemus: Jesus incented him with fulfilling his quest for truth. – John 3:1ff
  • The royal official: Jesus incented him by healing his son from while a ways off. – John 4:46ff
  • The woman in adultery: Jesus incented her with recognition, acceptance, and a vision for her life. – John 8:1ff

And the list could go on. Wherever He went, He touched people’s lives and changed them forever by incenting them in ways to spur them to greater things.

While Christ did not use tangible incentives as we think of them, His focus on meeting the deeper needs of people would imply that incentives can touch something deeper in an individual’s inner being. Yet, He also demonstrated the place of tangible incentives by feeding the hungry, providing for the poor, and contributing to a festive wedding celebration. In these He shows us that emotional needs satisfied by tangible incentives inspire greater motivation.

Bottom line, Christ met needs in a manner appropriate to the situation, and related to individuals in a manner consistent with their personality and the way God made them. Can we do any less with the people we work with?

SMART Incentives

To be practical, and for incentives to be most effective, they need to be:

  • Specific – the incentive should be tied to specific acts of behavior so that the recipient knows what it is being given for.
  • Meaningful – incentives need to be tailored to the individual, reflect company/program values and the cost of the reward should be relative to size of the act for which recognition is being given.
  • Achievable – the incentive should be something that each individual has the capability of achieving, and not awarded on a competitive basis.
  • Reliable – the measures and decision criteria by which the incentives are given need to be clear and specific so that individuals know why something is being incented and what they have to do to achieve the incentive.
  • Timely – the incentive should be given close in time to the specific act for which reward is given.

About the Author:

BILL HIGGINS is currently the Managing Director of MindWare Incorporated, an independent training and career coaching consulting firm. He previously served on the pastoral staff of churches in the U.S. and Canada, and worked in a managerial capacity for industry leading organizations.

Bill is a graduate of Biola University and Talbot Theological Seminary and his book; Your Road to Damascus: 6 Biblical Secrets for an Effective Job Search is now available at Amazon, Barnes & Noble, and MindWare Publishing websites.

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Strategic Use Of Incentives To Motivate

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The following post is courtesy of Bill Higgins. You have probably read a couple of his posts here before. This post is the second of a three-part series about leadership and motivation. There is more information about Bill at the end of this post.

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Leadership First!

Of the two factors vital to motivating employees, Part 1 on motivating through leadership that values them is by far the most important. Regardless of what other extrinsic motivation incentives may be in place, if the leadership isn’t one that values and empowers workers, employees won’t give all they are capable of giving.

Incentives Also!

By the same token, tangible incentives are important. Salary is one incentive, and as Christ Himself indicates, “The laborer is worthy of his hire (or wage).” While important, salary isn’t the only incentive.

Salary, to be an incentive, needs to be adequate to start with, but then have room for including incentive pay on top of that. Unfortunately, many organizations are boxed in with organizational pay scales, steps, or levels of some kind where the employee tops out and cannot increase their base pay without a promotion or moving into management. The challenge to that is that some people excel where they are as technical subject-matter-experts and to promote them into management would be to invoke the Peter Principle.

Wise managers devise a way to create a two-tier pay scale. One tier is for those technically oriented folks to be able to stay where they can do the most good and continue to receive pay increases, while the other is an equivalent management tier which promotes those that can be effective with management responsibility. This was becoming popular a few years ago, and some organizations need to resurrect it to fit their system.

Not One Size Fits All

Beyond salary however, incentive programs are not a one size fits all kind of thing. It’s much more fluid. What one person considers an incentive another won’t see any value in. A Tully’s coffee gift card to one is a great incentive, while to another it’s meaningless. Company branded apparel to one will be something they proudly wear and cherish, while another could not care less without this implying they are any less dedicated to either the company or the job.

So what’s the answer? How do you decide how to incent workers who give of themselves and earn this extra motivational boost? Some answers can be found in the biblical text.

Check Scripture

Spiritual Gifts insights: The three passages found in 1 Corinthians 12, 1 Peter 4, and Romans 12 deal with the concept of spiritual gifts. Each passage stresses that the Lord gives different gifts to different individuals. As a result of this, particular ministries that excite one person with one gift won’t excite a person with a different gift to the same degree. What is true of ministries is also true of incentives.

In the original language the concept of spiritual gifts does not have the same connotations as it does in English. The term gift (charismata) has more of the concept of motivation, as well as source of joy or delight. It is God’s infusion of a particular drive and passion in a particular direction. The basic idea of charisma, a person having a dynamic personality and attraction, is true but with a much more technical orientation.

Incentives According To Gifting

This explanation is in part why you will find some people in your church really concerned about missions, others about finances, and others about serving the sick and elderly.

Incentives based on giftedness for example would provide the person with something that fits their drive or passion. The person concerned about missions would love a trip to a mission field. The person concerned with finances would love to have a gift given in their name to a favorite charity or ministry. While the person concerned with serving the sick or elderly would love to have numerous people volunteer to go with them to visit those that are fit that description.

What is true in the church is true in the workplace. Tap into what drives a person and you will find what incents them as well.

Individual Makeup

Another popular passage that addresses raising children applies here as well. Proverbs 22:6 literally says, “Train up a child according to the way he is made,” implying different children are made differently.

For parents to apply this verse, they must observe, listen to, and study each child to see how each is made. What is true of parents in the home is also true of managers/employers in the workplace. They must pay attention to each employee to see what is important to each.

They must listen to, observe, and study what is important to each individual employee. This will enable the manager to use each person most effectively, but also to tailor incentives to them personally.

Workplace Incentive Examples

Here are some examples where both the giftedness and makeup come together in the workplace:

  • The person who contributes more than others verbally in the form of questions or comments in team meetings may have need for verbal recognition. Write and read their awards in team meetings.
  • The person who tackles writing projects, or finds 800 needed revisions in a written project where others average 350, may have a strong need for written recognition. Write up the reward in a document they can save, and read and present it to them in a meeting.
  • The person who reads all the memos, manuals, job aids, and extra material sent along by subject-matter-experts may have a need to see their achievements documented for the team. Have different team members contribute to their recognition by identifying what they have done well.
  • The person that likes to discuss the latest gadget they purchased for their home may really appreciate being given the chance to use the latest technology as it applies to their job.
  • The person who spends what others might call an inordinate amount of time making documents, emails, reports, training materials, etc. look aesthetically pleasing to the eye would really appreciate an artistically designed certificate they can hang in their cube or home.
  • The person who would much rather meet face-to-face than virtually whenever possible might appreciate time with the manager or leader in a lunch or private meeting type of setting.

If you spend time considering what is important to each individual in your work group, you can probably identify these same types of things. Once you have done that, it’s simply a matter of matching a corresponding incentive to fit each individual in particular. Takes time. Takes effort. But is worth so much more than generic incentive programs.

Tangible incentives

In addition to these individualized incentives, don’t discount tangible incentives. Such things as time off, mouse pads, books, gift certificates (e.g., coffee, movie tickets, bus passes), business trips, participation in invitation-only corporate events will appeal to different folks. Letting people choose takes the guess work out of trying to personalize this type of incentive.

Contests to drive production, sales, service and more can also have tremendous impact, especially when done as teams and for desirable awards. Done as teams and with the opportunity for all to achieve some award can be very motivating.

To be most effective these should not pit one team against another, but the program should have set goals that each team is striving for and more than one team can win if they meet the goal.

Right Behavior

Ken Blanchard at one time promoted an incentive program for customer service reps that was a little different and called something like, “Caught You Doing Something Right.” This program gave award presentation capability to every member of the team.

It was based on defined criteria and the entire team kept their eyes open to watch for those that were achieving the types of behaviors designated for incentivizing. When that happened, when someone saw them, they presented them with the “CYDSR” award; a button to signify they were noticed, and any other incentives the organization wanted to link to the program.

This form of incentivizing positive, right behavior, instead of watching for people not complying with rules, regulations, and desired behaviors, can be very empowering and motivating, and create a more positive atmosphere and team atmosphere.

Bottom Line

The bottom line, incentives take on a different form and meaning to different people. You can’t incent everyone the same and expect the incentives to have the desired impact. Beyond the generic incentives of salary raises and performance bonuses, incentive programs must be tailored to the individual.

The final part of this series will examine how Christ incented the men closest to Him as He walked with them and enlisted them to follow Him and to promote His kingdom.

About the Author:
BILL HIGGINS is currently the Managing Director of MindWare Incorporated, an independent training and career coaching consulting firm. He previously served on the pastoral staff of churches in the U.S. and Canada, and worked in a managerial capacity for industry leading organizations.

Bill is a graduate of Biola University and Talbot Theological Seminary and his book; Your Road to Damascus: 6 Biblical Secrets for an Effective Job Search is now available at Amazon, Barnes & Noble, and MindWare Publishing websites.

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What Motivates You As A Leader?

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The following post is courtesy of Bill Higgins. You have probably read a couple of his posts here before. This post is the first of a three-part series about leadership and motivation. There is more information about Bill at the end of this post.

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Where Is Your Focus?

You have probably noticed there are some leaders, managers, friends who make you feel good about yourself, while there are others who want everyone else’s eyes focused only on them. Which kind of leader are you? Is it important to you to always be the one out front setting the pace? Are you always ‘up’ and encouraging others to be? Are you one that frequently says something like, “This isn’t so difficult. We can do this!”

Or are you more the following kind of leader? Is it important to let others set the pace about things they are passionate about or expert in? Are you honest enough to share your ‘down’ days with others also?

Do you say things like, “This is really tough. It will take all of us to make this happen,” or “This is one of the most difficult challenges we’ve faced. We may not completely succeed, but we will be better because we took it on”?

These concepts look at positive and servant leadership from a new perspective and provide clues on how we can be better leaders at work, at church, at home.

The Boundaries Leader

The boundaries leader focuses on all the things we need to do to comply; follow the rules, adhere to the process, stay on target, follow instructions, stay in the boundaries. This leader does a lot of telling: telling employees what to do, telling parishioners what they need, telling customers/clients what their problems are.

Folks may come with questions, and the boundaries leader gladly answers and provides direction. They may be very likeable, pleasant, goal-oriented people with a passion to succeed. But the focus is on them.

Peter As A Leader

Peter was this type of leader early in his ministry. When he had a vision in Acts 10:9ff, Peter saw all kinds of animals and a voice that said, “Get up Peter. Kill and eat.” Peter’s response, “Surely not, Lord!”

Surely not and Lord don’t seem to fit in the same sentence. But Peter was a boundaries leader. We see later in the chapter that Peter did learn from that vision, but his initial response confirms his position as a boundaries leader.

Peter still had not quite mastered this new way of thinking as we see in Galatians 2, when Paul confronts him for eating with the Gentiles one day and then refusing the next so those of the “circumcision group” wouldn’t get the wrong idea.

He still had boundaries thinking. Paul called Peter on the carpet to emphasize the fact that we are under grace and not the law.

Should Boundaries Motivate You?

Unfortunately, there are still many believers who try to live a Christian life focused on the boundaries, fail constantly, and live with the guilt. Which is the point! They ask, “What do I need to do or not do” instead of coming to the realization that it’s not about doing, but about being.

The laws may have changed, but the result is the same…bondage. The laws these days may be: did you have a quiet time, did you pray for the poor today, did you witness this week, did you go to Sunday worship (and Wednesday prayer meeting, and Sunday night fellowship) et al. All good things (just as the original laws were also, by the way), but we just can’t ALWAYS do them. So we live with guilt!

The Empowering Leader

This leader focuses on encouraging people in their walk with the Lord, helping people grow in their understanding of how God made them (skills, gifts, abilities, et al), creating a vision for people to strive to attain and grow into.

Paul As A Leader

The Apostle Paul demonstrates this often in his many letters:

    “I thank my God every time I remember you. In all my prayers for all of you I always pray with joy.” – Philippians 1:3,4

    “You became a model for all believers, …The Lord’s message rang out from you.”
    – 1 Thessalonians 1:7,8

    “I had boasted to him (Titus) about you.” – 2 Corinthians 7:14

    “I always thank God for you…For in Him you have been enriched in every way…”
    – 1 Corinthians 1:4,5

He valued those he was writing to. Paul also does plenty of confronting and challenging, but his focus is empowering, valuing. Christians trying to live empowering lives don’t ask others what they need to do or not do, they ask what do they need to become or how do they need to grow.

We are not under the law, but we are under a mandate to grow, to mature, to demonstrate God’s power in all kinds of situations, and that only comes from within us, from who we are.

Liz Wiseman does a superb job researching and defining this empowering leader in her book, “Multipliers: How the Best Leaders Make Everyone Smarter” and in various webinars. You can find her on YouTube here.

Questions To Ask Yourself

Which kind of leader are you? How do you try to motivate others?

How do they see you?

Do you focus on what needs to be done, when it’s due, and the rules to follow?

Or do you focus on encouraging people to do what they are capable of and provide resources to help them do that?

Make Some Changes!

Are you sure? Check with some trusted colleagues to validate your perspective.

It’s sort of the rabbit and the stick or carrot, or the lemon or honey metaphors. If you tend to be the stick or the lemon, what one thing could you change this week to start becoming more like a carrot or honey?

Then do another the following week. Who says you can’t change? Not God! In fact, He’s in the people-changing business.

About the Author:
BILL HIGGINS is currently the Managing Director of MindWare Incorporated, an independent training and career coaching consulting firm. He previously served on the pastoral staff of churches in the U.S. and Canada, and worked in a managerial capacity for industry leading organizations.

Bill is a graduate of Biola University and Talbot Theological Seminary and his book; Your Road to Damascus: 6 Biblical Secrets for an Effective Job Search is now available at Amazon, Barnes & Noble, and MindWare Publishing websites.