Tag Archives: Christian business

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How To Be A Missionary Without Leaving Your Job

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If you have been reading this blog for very long, you know that I most often write from the perspective of the Christian business owner or leader. Today I am writing about how to be a missionary without leaving your job. Instead of writing to the Christian business leader or owner, I am writing to those who are employees.

missionary

Missionary At Work?

For years, ministers and pastors have preached about heroes of the Christian faith that have left their “secular” jobs to go into Christian ministry – maybe even as a missionary. We are told they are no longer working for a paycheck, but are now serving the Lord in Christian ministry.

I am sorry if I offend you in this – especially if you have preached this before – but this is hogwash! To believe that you have to leave business or another professional industry before you can serve the Lord as a full time missionary is erroneous. It is simply not true.

Become A Missionary

Right now, right where you are, you are able to be a missionary. You can do full-time Christian ministry work right in the job you have – no moving required! You will have to change your approach, but not your location or employer.

Below are some steps I think you need to take if you want to make this happen.

Step #1 – Pray & Study

You may notice that virtually every first step I list in my blog posts has to do with prayer. Quite simply, that is because that is the best way to access the purest wisdom available to you.

In this case, I am suggesting you pray for several things from God. First, pray for the vision to see your job as a mission field. Pray that He would open your eyes to the harvest that is available right where you are. You can’t work where you can’t see!

Next, pray for a desire to grow in your faith and knowledge of Him and His Word. What you need is consistent time in His Word and an open heart and mind that can absorb AND apply what you read. Pray that God will give you a hunger for His Word so that you find ways to study rather than reasons not to!

Finally, pray that God will equip you for the specific ministry that He wants you to do. Don’t predetermine how this will look. There are innumerable ways for Him to equip you as a missionary because there are also countless ways for Him to use you in ministry on the job. Also pray for the faith to trust this equipping since you will likely face doubts when the time comes.

Step #2 – Look Around

In the spirit of the last part of Step #1, the next step is to begin looking around in earnest for opportunities for Christian ministry. Sure, you are still in the learning phase of your ministry, but you will eventually figure out that this phase never actually ends!

Begin looking at the people around you. These people could be your customers. They could be your co-workers or even your boss. Unless you work with weather balloons in Antarctica, you likely work around people! Even if your contact with them is mostly over the phone or by email, I promise you can influence them.

As you look at and study these people, look for their needs. If the people you work with are anything like the rest of the people on this planet, then they have needs! Some of these needs may not be obvious to everyone, but I guarantee you will begin to see needs that others cannot see.

Step #3 – Act

As a missionary, you are looking for opportunities to meet these needs in a way that conveys God’s love for them and points them to Him. Initially, you do not need to preach about your “Why” for serving them. You don’t need to do anything at all that explains your reasons. Just show love as you meet the needs.

This is the best part of being a missionary as an employee in your job. There are rarely, if ever, any company policies against this kind of behavior. Meeting the needs of others in a way that conveys God’s love will not get you in trouble with the HR department!

You don’t need a Bible on your desk or a cross screen saver on your computer. You don’t have to be allowed to pray out loud in a meeting or anoint anyone with oil. You can do exactly what you need to do within your employer’s guidelines!

No matter how restrictive your job happens to be, showing God’s love like this will be acceptable. So rather than hiding behind the “rules” of your employer as an excuse for not being active with your Christian faith at work, begin spreading God’s love today.

Meet needs in creative ways and allow the real joy that is in your heart to shine through. Eventually, the opportunity will likely present itself for you to share your reasons. When it does, God will give you the words and the timing. Trust Him for this. Trust Him for the results.

Step # 4 – Return To Step #1

Keep one thing in mind here. I am a strong proponent of digging into God’s Word for learning and equipping, but I am also in favor of acting NOW! Please start praying, reading, and studying now, but do NOT wait until you feel fully qualified before you start DOING Christian ministry.

Too many times, we make the excuse that we must know more before we do more. To some degree, this can be true. However, it can also be an excuse! Start acting in love and let God guide you AS you are also learning at the same time.

Pray – Learn – Act – Pray – Learn – Act.

Rinse, lather, and repeat.

If you are not already acting like a missionary at work, why not?

Do you see how simple this can be regardless of your restrictions?

What should be your next step?

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Mind Like Water Is Possible!

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Several years ago, I found an audio book on the clearance rack at the local Staples office supply store. That book was called Getting Things Done: The Art of Stress-Free Productivity and it revolutionized how I approach my work day. While I cannot go into the details of the whole program author David Allen proposes, I can tell you that there is a spiritual lesson to be learned from him as well.

mind like water

Mind Like Water

Getting Things Done (GTD) is a work-life management system that begins with a concept called “mind like water.” This idea is best understood by picturing a quiet pond where the water is perfectly still…not a ripple anywhere. When a rock is tossed into the pond, ripples are created in the water. Throw another rock in and more ripples appear.

If you throw enough rocks into the pond, one after another, then your quiet, still pond is a memory. In its place is rough water, waves and ripples crossing each other as they run from one side of the pond to the other. Do you get the picture?

Now, go back to the original picture of the quiet, calm pond. Your mind is like this water. Without constant inputs, it can be quiet and still. In this state, you can be more creative, more effective, have a sharper focus, etc. When your mind is calm like this pond, getting things done is so much easier. You know exactly what I am talking about!

Life Throws Rocks

Unfortunately, life throws rocks. Every time you are told about something you have to remember, a rock is tossed into your “pond.” When you a meeting is added to your schedule or a report is requested of you, more rocks are tossed in. Pretty soon, sometimes before you are finished with your first cup of coffee, your pond looks like the Atlantic.

Getting Things Done is a system that teaches you how to minimize the ripples from each rock and to get back to “mind like water” quicker (and stay there). I can vouch for its effectiveness as I have been using it for years. It is not simple, but once you get the hang of it, you will never go back!

Spiritual Mind Like Water

Folks, the cool thing is that this idea of “mind like water” also describes our spiritual life. Just think about how easy it is to worship God or pray for extended periods of time WHEN your mind looks like the quiet, still pond. Things seem easier then, right?

Unfortunately, as I have already said, life throws rocks! Sometimes you cannot get out of bed before the anxiety sets in and takes away any peace you thought you had. Whether these rocks come from business issues, family problems, or health concerns (or a combination!), maintaining a spiritual “mind like water” is tough these days.

Even if we manage to escape without waves and ripples for a season, we know it is only a matter of time before the tumult returns. Why is life so hard like this? Why can’t we have more quiet time when our minds are at peace instead of churning through the day?

Its How We Learn

Well, I read a verse today that speaks to this. Here it is:

It was good for me to be afflicted
so that I could learn Your statutes.
Psalm 119:71

I think God knows we learn better when we go through tough times. He knows that we draw closer to him during the storms. Maybe getting things done is easier when there are fewer waves, but He is more interested in our relationship with Him than He is in our getting things done for Him.

So first, recognize that the waves bring us to Him and as a result, help us to learn and mature in our Christian walk. Don’t fight the waves. Instead, ask what you can learn from them.

Constant Tumult Not Necessary

At the same time, God does not necessarily desire for us to be in constant tumult in our minds. The external waves can teach us much, but even in the midst of the storms, God promises that we can have peace!

So even though you will face storms throughout your life, you can still have a peace inside. Your mind can still be like water – absent of anxiety and fear. I wrote several posts on this recently (read them here), but the bottom line is that you must take an eternal perspective on life.

Eternal Perspective

I believe this peace comes from recognizing that this life is temporary and is only a brief glimpse of the eternity we have ahead of us. When we trust God completely, to the point where all anxiety and fear is replaced with peace, then we can experience spiritual “mind like water.”

When we can do this – even for short periods of time – we are better able to hear and understand what God wants us to learn. When we are free from worry about the distractions in this world and focused on His peace, then the insights and wisdom we can gain will astound us.

I encourage you to try Getting Things Done if you need an effective work-life management system. However, more important than that is gaining the eternal perspective that can help you achieve a spiritual “mind like water.” I promise you will never go back!

Have you experienced “mind like water”?

Is your eternal perspective allowing you to have peace in the storms?

What do you need to do next?

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Danger Zone In Continuous Learning

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I have talked a lot in my posts about being mentored and learning from others. I think continuous learning is a critical part of being a leader and anyone who has stopped learning will not be leading much longer. However, there can be an easily overlooked danger in this that I want to address.

danger

Endless Supply Of Material

If you have access to the internet, then you literally have access to more leaders than you can count. You can read books and blogs or watch videos and webinars on virtually any subject or topic you choose. There is a virtually endless supply of wisdom out there to be gleaned.

Even if you narrow your search down to Christian business leaders, it would not be very difficult to find more material than you can absorb in a year. Quite simply, there is not a shortage of opportunities for learning or gaining wisdom in the world today.

I have been overwhelmed at times with the abundance of godly wisdom that is available. In fact, there have been times where I have been reading two or three different books or blogs at one time. While it can sometimes get confusing, I have enjoyed the variety.

So what exactly is the danger that we need to avoid?

How can continuous learning cause us trouble?

Danger Example In Scripture

These are good questions, but before I answer them I want to take a look at an example from Scripture. In the following passage, Peter steps into a danger zone. It is this area that I want to discuss.

After six days Jesus took Peter, James, and John and led them up on a high mountain by themselves to be alone. He was transformed in front of them, and His clothes became dazzling—extremely white as no launderer on earth could whiten them. Elijah appeared to them with Moses, and they were talking with Jesus.

Then Peter said to Jesus, “Rabbi, it’s good for us to be here! Let us make three tabernacles: one for You, one for Moses, and one for Elijah”— because he did not know what he should say, since they were terrified.

A cloud appeared, overshadowing them, and a voice came from the cloud:

    This is My beloved Son;
    listen to Him!

Then suddenly, looking around, they no longer saw anyone with them except Jesus alone.
Mark 9:2-8

Three Tabernacles?

Did you catch the danger area for Peter? Look back at what Peter said about building three tabernacles for Jesus, Moses, and Elijah. What was wrong with that? Why should we consider this a danger zone?

I am not sure it is really clear until you read further and see how God responded. Read again what He says to them – “This is My beloved Son; listen to Him!”

Starstruck?

I believe that Peter was in awe over seeing Moses and Elijah. As a Jew, Peter saw these two guys as legendary men of faith. God worked incredible miracles through them and their lives were studied in depth by Jewish children as they came up in the synagogue.

For Americans, this would be like suddenly meeting George Washington and Ben Franklin. For students of business, the equivalent might be Henry Ford and John D. Rockefeller. Athletes might compare this to meeting Babe Ruth and Jim Thorpe.

I think you get the idea, but maybe the danger is still unclear.

God Interrupts

Think about it. Peter is clearly enamored with meeting these two legends and immediately wants to do something to show his excitement. Rather than thinking it through, he blurts out the first thing that comes to mind – to build three tabernacles or shelters for the tow of them and Jesus.

This is when God steps in and speaks. It is not often that God does this so we need to pay attention when He does. We should immediately realize that there is something important for us to learn here.

When God speaks, He makes it known that Jesus is His Son and that Peter (and the others) should listen to Him. Why did He do this?

Wrong Star!

What Peter did not realize was that while Moses and Elijah were great men, they were not great enough to be put on par with Jesus! Even though Peter should have been in awe of their presence, he should have been that much more in awe over being in the presence of Jesus, the Son of God! I don’t think it is coincidental that as soon as God said this, Jesus is the only one still standing there.

Too often, like Peter, we get caught up in who is the latest leader or guru in our industry. We want to read the latest book on business by the most recent author to rise to the top of his area of expertise. We even take pride in telling people what we have read and who we are learning from.

Jesus Stands Alone

Unfortunately, the danger is in the possibility of putting these people on par with Jesus. Even worse, we might be putting them ahead of Jesus! And while God is not using his booming voice to shock us back into the right mindset, passages like the one above should make it obvious that we are out of line.

Peter got caught up in the moment and went too far in showing honor to Moses and Elijah. We often do the same when we stop seeking our wisdom from Jesus, replacing Him with whoever it is that intrigues us at the moment.

Jesus As Foundation

To avoid this danger, we all need to make sure we build a foundation of learning from Jesus through consistent Bible study and prayer. We need to allow the wisdom from God’s Word to be our first and most important source of wisdom – whether it is for our business, job, or family. He should be first.

From there, there is no danger in adding godly wisdom from other sources as well. We just need to remember to keep this other wisdom in perspective, comparing it to Scripture and only applying that which matches what we read there.

Have you been guilty of putting others on par with Jesus?

Can you see the danger of doing this?

How do you make sure Jesus is your foundation first?

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How Did Jesus Use Incentives?

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The following post is courtesy of Bill Higgins. You have probably read a couple of his posts here before. This post is the third of a three-part series about leadership and motivation through the use of incentives. There is more information about Bill at the end of this post.

Coming from a Christian perspective you have to ask – are incentives just a human engineering invention or did Christ demonstrate the principles when He walked the earth? Did Christ treat people differently as individuals, or was His a cookie cutter incentive plan? Did He also use tangible incentives to help motivate people to believe, follow Him, and commit to His way of life?

incentives

Valuing Individuals

The first post in this series focused on the need to value and empower individuals; to encourage them to make their unique contribution to the team. These few examples show how Jesus valued people:

  • Christ and Peter: Peter, the one with foot in mouth disease, yet the one the Lord said would be the foundation of the church (Matthew 16:18). Peter, the one who denied the Lord shortly before His death, yet the one whose name Christ changed from Simon (meaning little stone) to Peter (meaning unmovable rock)(John 1:42). Peter, the one that did not want the Lord to wash his feet, yet the one Christ had walk on water and lead the ministry to the Jews.
  • Christ and Mary: In John 12:1-8 Mary bathed Jesus’ feet with costly perfume and was criticized because it was not sold and the money given to the poor, but Jesus affirms her choice as a tribute to His time on earth. In Luke 10:38-42 Jesus is visiting Mary and Martha’s home and Mary chose to worship Jesus while Martha criticizes her for not helping serve, but again Jesus affirms Mary’s choice as the one thing that’s really important.
  • Christ and Zaccheus: Zaccheus was a small man as recorded in Luke 19:1-10, not only in stature but also by cultural standards. He was a Jewish tax collector, and an outcast from society because of his occupation, where most tax collectors were known to be thieves as well, and from his Jewish heritage because he worked for the Roman government to extort taxes from his fellow Jews.

    The one thing he probably wanted more than anything was acceptance. Then this Jewish celebrity named Jesus comes into town, and the road He travelled was packed by those wanting to see Him. So Zaccheus climbs a tree for a better view and Jesus calls out that He wants to have lunch with him. That was probably the most valuing thing He could have done for Zaccheus; include him in a very public way when others shut him out.

Yes, Jesus valued people for who they were and for who they could become. We need to catch some of that vision for the people we work with.

Individual Treatment

The second post focused on the need for incentives that were designed for the individual. But did Jesus incent individuals differently, or did He treat them pretty much all the same? While we have only a very small part of the dialog Christ actually had with individuals, what we do have will provide insight on this question.

  • Christ and Peter: The dialog Christ had with Peter was blunt, bottom-line, and straight forward. With the exception of the dialog Christ had with religious teachers, He had no more forceful exchange than with Peter. When he says to Peter, “Get thee behind me, Satan,” in Matthew 16:23 He wasn’t just saying that for effect. He communicated with Peter in a way he would hear and understand.

    When He also said to Peter, “Upon this rock I will build my church,” it was for the same reason. Peter had tons of potential, but he also had a lot of rough edges. Peter wasn’t sophisticated, so Christ’s communication with him wasn’t sophisticated, and yet He showed him true love and a vision for what he could be.

  • Christ and the rich young ruler: Here was sophisticated businessman, used to being rewarded for his effort and energy. He recognized his spiritual need, but approached it as a business transaction. In Matthew 19:16-22 Christ met him where he was, but moved the transaction from a business dealing to a relationship.

    When He said, “Go sell all you have and come and follow Me,” these two commands got to the young man’s essence. He had great wealth, and he was used to being his own boss. Christ spoke to him in his language, business, and reached him in his need, a relationship with Himself.

  • Christ and James and John: While they were referred to as the “sons of thunder” because of their fiery temperament, they must also have been somewhat lacking in self-esteem and assertiveness. It was their mother that asked that for her sons to sit on Christ’s right hand (Matthew 20:20-23).
    And how did Christ relate to them? James and John were fishermen like Peter, but their father was a wealthy fishermen. They would inherit the business but Jesus called them to serve, and related to them as a father.

    John especially had a greater capacity to love and be loved, and Christ responded to Him in love. The Bible repeatedly refers to John as the one Christ loved. He asks John to care for His mother when He’s dying. John reclines on Jesus at the last supper. There was intimacy there.

Each of these individuals was treated as an individual. Christ addressed them at their point of need, and in began building them into what He saw they could be. That is repeated throughout the New Testament. Thankfully He still does that today. He relates to each one of us individually, where we are, who we are, and builds us into what He alone sees that we can be.

That is true incentivizing; giving a vision for what a person can be and then providing the resources for them to be able to pursue that. We need to catch the same vision for the ones we work with.

Christ’s Tangible Incentives

When it comes to tangible incentives, He did promise to start a new ‘kingdom’ and that the disciples would play a significant role. That could be seen as a tangible incentive, even though what they understood and what He promised were worlds apart.

He did say that if they had even a little faith they could do more than He did. Then he went on to feed crowds with small lunches, pluck money from a fish to pay His taxes, and turn ordinary water into fine wine. Those could be seen as tangible incentives, but He had so much more in mind.
The true incentives He used targeted people’s deeper needs, and in so doing He won their loyalty and their trust:

  • The woman at the well: Jesus incented her with respect and acceptance. – John 4:7ff
  • Nicodemus: Jesus incented him with fulfilling his quest for truth. – John 3:1ff
  • The royal official: Jesus incented him by healing his son from while a ways off. – John 4:46ff
  • The woman in adultery: Jesus incented her with recognition, acceptance, and a vision for her life. – John 8:1ff

And the list could go on. Wherever He went, He touched people’s lives and changed them forever by incenting them in ways to spur them to greater things.

While Christ did not use tangible incentives as we think of them, His focus on meeting the deeper needs of people would imply that incentives can touch something deeper in an individual’s inner being. Yet, He also demonstrated the place of tangible incentives by feeding the hungry, providing for the poor, and contributing to a festive wedding celebration. In these He shows us that emotional needs satisfied by tangible incentives inspire greater motivation.

Bottom line, Christ met needs in a manner appropriate to the situation, and related to individuals in a manner consistent with their personality and the way God made them. Can we do any less with the people we work with?

SMART Incentives

To be practical, and for incentives to be most effective, they need to be:

  • Specific – the incentive should be tied to specific acts of behavior so that the recipient knows what it is being given for.
  • Meaningful – incentives need to be tailored to the individual, reflect company/program values and the cost of the reward should be relative to size of the act for which recognition is being given.
  • Achievable – the incentive should be something that each individual has the capability of achieving, and not awarded on a competitive basis.
  • Reliable – the measures and decision criteria by which the incentives are given need to be clear and specific so that individuals know why something is being incented and what they have to do to achieve the incentive.
  • Timely – the incentive should be given close in time to the specific act for which reward is given.

About the Author:

BILL HIGGINS is currently the Managing Director of MindWare Incorporated, an independent training and career coaching consulting firm. He previously served on the pastoral staff of churches in the U.S. and Canada, and worked in a managerial capacity for industry leading organizations.

Bill is a graduate of Biola University and Talbot Theological Seminary and his book; Your Road to Damascus: 6 Biblical Secrets for an Effective Job Search is now available at Amazon, Barnes & Noble, and MindWare Publishing websites.

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Strategic Use Of Incentives To Motivate

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The following post is courtesy of Bill Higgins. You have probably read a couple of his posts here before. This post is the second of a three-part series about leadership and motivation. There is more information about Bill at the end of this post.

incentive

Leadership First!

Of the two factors vital to motivating employees, Part 1 on motivating through leadership that values them is by far the most important. Regardless of what other extrinsic motivation incentives may be in place, if the leadership isn’t one that values and empowers workers, employees won’t give all they are capable of giving.

Incentives Also!

By the same token, tangible incentives are important. Salary is one incentive, and as Christ Himself indicates, “The laborer is worthy of his hire (or wage).” While important, salary isn’t the only incentive.

Salary, to be an incentive, needs to be adequate to start with, but then have room for including incentive pay on top of that. Unfortunately, many organizations are boxed in with organizational pay scales, steps, or levels of some kind where the employee tops out and cannot increase their base pay without a promotion or moving into management. The challenge to that is that some people excel where they are as technical subject-matter-experts and to promote them into management would be to invoke the Peter Principle.

Wise managers devise a way to create a two-tier pay scale. One tier is for those technically oriented folks to be able to stay where they can do the most good and continue to receive pay increases, while the other is an equivalent management tier which promotes those that can be effective with management responsibility. This was becoming popular a few years ago, and some organizations need to resurrect it to fit their system.

Not One Size Fits All

Beyond salary however, incentive programs are not a one size fits all kind of thing. It’s much more fluid. What one person considers an incentive another won’t see any value in. A Tully’s coffee gift card to one is a great incentive, while to another it’s meaningless. Company branded apparel to one will be something they proudly wear and cherish, while another could not care less without this implying they are any less dedicated to either the company or the job.

So what’s the answer? How do you decide how to incent workers who give of themselves and earn this extra motivational boost? Some answers can be found in the biblical text.

Check Scripture

Spiritual Gifts insights: The three passages found in 1 Corinthians 12, 1 Peter 4, and Romans 12 deal with the concept of spiritual gifts. Each passage stresses that the Lord gives different gifts to different individuals. As a result of this, particular ministries that excite one person with one gift won’t excite a person with a different gift to the same degree. What is true of ministries is also true of incentives.

In the original language the concept of spiritual gifts does not have the same connotations as it does in English. The term gift (charismata) has more of the concept of motivation, as well as source of joy or delight. It is God’s infusion of a particular drive and passion in a particular direction. The basic idea of charisma, a person having a dynamic personality and attraction, is true but with a much more technical orientation.

Incentives According To Gifting

This explanation is in part why you will find some people in your church really concerned about missions, others about finances, and others about serving the sick and elderly.

Incentives based on giftedness for example would provide the person with something that fits their drive or passion. The person concerned about missions would love a trip to a mission field. The person concerned with finances would love to have a gift given in their name to a favorite charity or ministry. While the person concerned with serving the sick or elderly would love to have numerous people volunteer to go with them to visit those that are fit that description.

What is true in the church is true in the workplace. Tap into what drives a person and you will find what incents them as well.

Individual Makeup

Another popular passage that addresses raising children applies here as well. Proverbs 22:6 literally says, “Train up a child according to the way he is made,” implying different children are made differently.

For parents to apply this verse, they must observe, listen to, and study each child to see how each is made. What is true of parents in the home is also true of managers/employers in the workplace. They must pay attention to each employee to see what is important to each.

They must listen to, observe, and study what is important to each individual employee. This will enable the manager to use each person most effectively, but also to tailor incentives to them personally.

Workplace Incentive Examples

Here are some examples where both the giftedness and makeup come together in the workplace:

  • The person who contributes more than others verbally in the form of questions or comments in team meetings may have need for verbal recognition. Write and read their awards in team meetings.
  • The person who tackles writing projects, or finds 800 needed revisions in a written project where others average 350, may have a strong need for written recognition. Write up the reward in a document they can save, and read and present it to them in a meeting.
  • The person who reads all the memos, manuals, job aids, and extra material sent along by subject-matter-experts may have a need to see their achievements documented for the team. Have different team members contribute to their recognition by identifying what they have done well.
  • The person that likes to discuss the latest gadget they purchased for their home may really appreciate being given the chance to use the latest technology as it applies to their job.
  • The person who spends what others might call an inordinate amount of time making documents, emails, reports, training materials, etc. look aesthetically pleasing to the eye would really appreciate an artistically designed certificate they can hang in their cube or home.
  • The person who would much rather meet face-to-face than virtually whenever possible might appreciate time with the manager or leader in a lunch or private meeting type of setting.

If you spend time considering what is important to each individual in your work group, you can probably identify these same types of things. Once you have done that, it’s simply a matter of matching a corresponding incentive to fit each individual in particular. Takes time. Takes effort. But is worth so much more than generic incentive programs.

Tangible incentives

In addition to these individualized incentives, don’t discount tangible incentives. Such things as time off, mouse pads, books, gift certificates (e.g., coffee, movie tickets, bus passes), business trips, participation in invitation-only corporate events will appeal to different folks. Letting people choose takes the guess work out of trying to personalize this type of incentive.

Contests to drive production, sales, service and more can also have tremendous impact, especially when done as teams and for desirable awards. Done as teams and with the opportunity for all to achieve some award can be very motivating.

To be most effective these should not pit one team against another, but the program should have set goals that each team is striving for and more than one team can win if they meet the goal.

Right Behavior

Ken Blanchard at one time promoted an incentive program for customer service reps that was a little different and called something like, “Caught You Doing Something Right.” This program gave award presentation capability to every member of the team.

It was based on defined criteria and the entire team kept their eyes open to watch for those that were achieving the types of behaviors designated for incentivizing. When that happened, when someone saw them, they presented them with the “CYDSR” award; a button to signify they were noticed, and any other incentives the organization wanted to link to the program.

This form of incentivizing positive, right behavior, instead of watching for people not complying with rules, regulations, and desired behaviors, can be very empowering and motivating, and create a more positive atmosphere and team atmosphere.

Bottom Line

The bottom line, incentives take on a different form and meaning to different people. You can’t incent everyone the same and expect the incentives to have the desired impact. Beyond the generic incentives of salary raises and performance bonuses, incentive programs must be tailored to the individual.

The final part of this series will examine how Christ incented the men closest to Him as He walked with them and enlisted them to follow Him and to promote His kingdom.

About the Author:
BILL HIGGINS is currently the Managing Director of MindWare Incorporated, an independent training and career coaching consulting firm. He previously served on the pastoral staff of churches in the U.S. and Canada, and worked in a managerial capacity for industry leading organizations.

Bill is a graduate of Biola University and Talbot Theological Seminary and his book; Your Road to Damascus: 6 Biblical Secrets for an Effective Job Search is now available at Amazon, Barnes & Noble, and MindWare Publishing websites.

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5 Steps To Eliminate Anxiety, Part 2

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[This is a the second half of my post on the 5 Steps To Eliminate Anxiety. If you have not read the first post, please take a moment to do that before reading this one. It will make much more sense!]

anxiety

Praying For Patience?

Have you ever prayed for patience? If you have or you know someone that has, you know that is just asking for trouble, right? With training for patience come trials. I have news for you…the same is true for writing about anxiety! Before my last post, I felt I had very little to “worry” about. In the last couple of days the reasons for anxiety have flooded in!

So far, I have attempted to practice my own advice! I am excited to say that it is working at the moment. I may have to come back to you later with some modifications or further instructions, but for now I will stick with my 5 Steps.

Eliminating Anxiety!

In my last post, I talked about the root of anxiety being a simple uncertainty of the future. I described how this uncertainty is not a problem until consequences are added. It is usually the size of the consequences that creates the anxiety that is so difficult for us to handle.

In that post, I gave the first two of these 5 Steps To Eliminate Anxiety. Following is a summary of the first two steps and then the details of the final three steps. I suggest you take these and pray through them. I truly believe you will find that, with practice, they are effective.

Step #1 – Bible Is Truth

We must recognize and believe that the Bible is absolutely and totally the Word of God AND that it is without error or fluff. This step is non-negotiable and is the foundation for Step #2.

Step #2 – Read About Your Future

The next step is to read about our ultimate future as described, and promised, in the Bible. We are told there that Jesus died for us. If we accept Jesus as Lord and Savior of our lives, we are promised an eternity with Him. Therefore, what happens to us between now and then is in His hands and unworthy of worry or anxiety.

Step #3 – Pray For Faith

Because it is easier to read and understand the truth in Step #2 than it is to fully accept it and internalize it, our next step is to pray for the faith we need. We need to be just like the father (whose son was dying) who said to Jesus, “I do believe! Help my unbelief!” (Mark 9:14-27)

Many professing Christians believe the Bible is true and that it gives us a picture of our ultimate future, but when life comes at them, their faith fails them. Anxiety takes over and faith seems like a distant memory. We simply cannot allow this to continue!

Cry out to God for the faith needed to believe what He tells you in His Word. Do not relent until He grants you this faith. Just remember that much of our faith comes from going through these trials and coming out on the other side. Looking back builds our faith for the next one!

Step #4 – Repeat Steps #2 & #3 As Needed

Unlike learning not to put your hand on a hot stove, this lesson about anxiety is not a once-and-done kind of lesson. This is something many people will struggle to defeat over a period of time. While this may be true, do NOT accept that it cannot be defeated. Anxiety is not something you just have to learn how to live with – unless you cannot get past Step #1!

Because it may take time, you need to keep doubling back to Step #2 and then Step #3. Repeat these steps over and over. Write them on labels and put them on your monitor at work and the dash of your car. Put them on your refrigerator at home. Memorize the Scriptures that speak to you the most.

As you do this, keep praying for God to help your unbelief. You may believe that He saved you, but you have trouble believing that He will provide a job for you. Maybe you can trust Him with your soul, but cannot seem to place your teenager in His hands. As you pray through this, you will begin to see the fallacy of your logic and your faith will grow to meet the challenges you are facing.

Step #5 – Enjoy The Peace

Oh yeah, Step #5 is the goal! If you will follow the first four steps listed above, then you will be treated to what is probably the greatest gift God has given us after our salvation – peace. If you have had it, you know what I mean!

If you look at the beginning of all of Paul’s letters in the New Testament, he starts with a mention of peace. Jesus talks many times about the peace he brings us, despite the trouble of this world. This is clearly our goal as it is the total absence of anxiety. Not only is it promised to us, but it is within our reach every day!

Practice Makes Perfect

You will not be fully successful with these five steps on your first try. You absolutely must commit to practicing them if you expect to be good at them. If you want this to work, you must work through these steps over time. Each time you will get stronger and stronger. Eventually, you will see that the truth of Steps #1 & #2 are enough to vanquish the anxiety at your door. Until then, keep practicing!

Now that you have the 5 steps, what do you think?

Are you willing to try following these steps?

What part of this process is new to you?

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5 Steps To Eliminate Anxiety

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Before I even start this post, I want to be clear (again) that I do not have it all figured out AND that I may be oversimplifying an issue that seriously plagues most of us at one time or another. At the risk of offending some and confusing others, I am going to offer what I believe is the cure to this problem. This problem is anxiety.

anxiety

Anxiety Is Destructive

It goes by many names – stress, worry, concern, apprehension, fear, etc. Even when we only focus on the business world, anxiety takes on many shapes, sizes, and forms. Some suffer from it like a minor rash, but for others it may as well be a broken back or worse!

It can paralyze you when you need to make a critical decision. It can steal the focus you so desperately need to keep your business on track. It can be a pothole or a cliff. If you don’t suffer from it yourself, you surely know someone who does. If you or that person happens to be in leadership or a position of influence, then the results can be anywhere from frustrating to devastating.

Anxiety Defined

So what exactly is anxiety? What is at its root?

I think the root of anxiety is simply an uncertainty of the future.

At this level – simple uncertainty – there is not really a problem. Uncertainty by itself is not a big deal. Without consequences, uncertainty scares no one. I can be uncertain about the outcome of a coin toss without experiencing anxiety.

Add Consequences

However, if that coin toss takes on more significant meaning or determines what my future may look like, then anxiety can creep in. If the potential consequences of the coin toss are dire enough, anxiety can come rushing in like a flood!

The greater we perceive the consequences of the coin toss (or any event or situation in our lives), the more intense the anxiety becomes. If there are little to no potentially adverse consequences to the coin toss, then we have little to no anxiety. The reverse is also true.

When we simplify it like this (and de-personalize it), it becomes easier to see how it works (and how we can eliminate it). Do you agree?

Eliminating Uncertainty

Clearly, there are two ways we can eliminate uncertainty (and therefore anxiety). First, we could know all the details of the future, right? If we absolutely know the future, uncertainty is gone. If you have already watched a key football game, there is no anxiety in watching a recording of it again later.

Unfortunately, we do not have the ability to look into the future to see the outcome of every situation that causes us anxiety. We cannot look ahead to see if sales will reach the required quotas we have been given. We cannot look into the future to find out if a new product will succeed or fail.

The second way to eliminate uncertainty (and the resulting anxiety) is to know the ultimate future of a situation so that you can then assume the details leading up to that ultimate future. Back to the example of a football game – even if you did not watch the game, but you know the final score, you know enough about what happened during the game to relax.

Folks, I honestly believe it really is that simple for life. We can live a life without anxiety if we can only eliminate the uncertainty inherent in it. It sounds simple, right? Well it actually can be that simple.

Step #1 – Bible Is Truth

First, we must recognize that the Bible is absolutely and totally the Word of God. We must believe that it is without error or fluff. We must completely trust what God says to us through His Word (2 Timothy 3:16). It is not enough for us to give lip service to this belief – it must be part of the core of who we are.

I wish I could tell you otherwise, but this first step is non-negotiable. There is no way in the world to completely eliminate anxiety without starting here. If you cannot get past this first step, then you need to embrace anxiety as a close friend! You are not getting rid of it!

You might think you are okay with this step at this point. I hope so. However, if you find trouble later in this process, you may want to come back here and dig a little deeper. Without a rock-solid foundation here, no further steps will help you.

Step #2 – Read About Your Future

Next, we need to read what the Bible says about our ultimate future. What I believe it says is that Jesus died for me. Because I accepted this and invited Him to take over as Savior and Lord, He saved me from my sin and promised me an eternity after this life with Him (John 3:16).

This is a done deal and nothing can change it. The enemy cannot steal me from my Father’s hands. In fact nothing can separate me from Him (Romans 8:35-39)! I believe this. I believe this with all that I can muster.

If that is true, then what happens in between now and that ultimate future in heaven is irrelevant. When I look at my life from 10,000 feet and know that my ultimate future is completely and totally secure with His promise, then there is nothing in the details at 100, 50, or even 10 feet that should worry me or cause me anxiety (Matthew 6:25-34)! This called having an eternal perspective and I think it is the key to solving the problem of anxiety.

Whenever something does begin to cause me anxiety, then I simply need to remind myself that my ultimate future is in His hands and the rest is immaterial. If this is particularly hard for me to do in a given situation, then I need to dig to find out what about this situation is more important to me than my ultimate future. I may need to ask why I trust God with my ultimate future, but not with this immediate situation.

Final Three Steps

Once I can take God at His Word and look at this life from the eternal perspective, then anxiety will fade. Unfortunately, this is not always as easy as it sounds. In my next post, I will give you the final three steps to eliminating anxiety. Once you can successfully complete all five steps, I believe you will have put anxiety in its place for good!

Do you have a problem with anxiety?

Do you see how Steps #1 & #2 can begin to help?

What would you suggest for Steps #3, #4, & #5?

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Are You Acting As Salt And Light?

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For the past couple of years, I have written this blog as an attempt to enlighten, educate, encourage, and enlist other Christian business owners and leaders to recognize God as the owner of their jobs and businesses and that He desires an eternal purpose to be accomplished through these jobs and businesses. Another way to describe this process came from Jesus when He told us to be salt and light in this world.

salt and light

Salt And Light

Near the beginning of His Sermon on the Mount, Jesus told his followers (and us) to be salt and light in this world. He drew on two different analogies to show us that we are to stand out in this world. We are to make a difference wherever He has placed us and that difference should point others to Him (Matthew 5:13-16).

Paul tells us later that we are no longer to conform to the pattern of this world (Romans 12:2). He reinforces this idea when he describes us as new creations (2 Corinthians 5:17), the old gone.

How?

So how do we translate this idea of being salt and light into running a business? What does salt and light mean on Monday morning when decisions are to be made and strategies formed?

Great questions! I am glad you asked!

Of course, I am not the expert on this. Nor do I have the answers…at least not the perfect answers. If you do, please let me know. I would be very interested in hearing from you!

For those of us who do not have all the answers, I think the best we can do is to pray through each area and open our hearts and minds to what God has to say to us about it. If we are open to learn, will read His Word, AND be ready and willing to apply what we learn, then I am confident He will answer.

May Look Different For You

Keep in mind that being salt and light in my business may look very different than being salt and light in yours. God has given each of us different gifts, areas of influence, and circumstances. To think we can apply one rule across all businesses would be crazy.

At the same time, I think there are some core truths that we can apply to various areas of the business. These truths can help someone in the automotive business to be salt and light in one way while they may lead someone in banking or construction to do so in a different way.

The Main Point!

Regardless of the methods or processes used, as long as others are caused to “glorify God in heaven” as a result, I believe we are doing it right. In fact, if that is not happening as a result of the way we operate our businesses, I believe we are failing in our efforts to be disciples of Jesus.

Since this whole topic can cover a multitude of areas of business, and each could be lengthy, I am going to attempt to cover one or two areas at a time in future posts. These posts will not run in a continuous series, but I will make it clear when they are published that they are part of this overall series.

What Does It Mean To You?

In the meantime, I encourage you to pray that God will begin revealing to you where you can make changes in your job or business. Ask Him to begin making it clear where you can take action for the purpose of being salt and light. Where can your business stand out and be different – in a way that points others to God?

I think you may be surprised at how He will reveal this to you over time. Just when you are not expecting it, something will stick out like a sore thumb and you will know – an opportunity for salt and light! For a starter list, take a look at the following areas of a typical business. Allow God to show you opportunities in each to be salt and light.

Areas To Consider

    EE Benefits
    Compensation
    Marketing
    Product Quality
    Service Quality
    Reputation
    Hiring
    Accountability

How are you living out the salt and light command?

Can you see where you could do this at work?

Is the failure to do this a sin?

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What Useful Tools Do You Have?

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Have you ever owned a Swiss Army knife? You most likely know what I am talking about – the pocket knife with anywhere from 10 to 100 additional little tools, all built into one pocket-carry device. Growing up, it was the coolest of tools for a little boy to own! Even now as an adult, I can see them as useful.

tools

Various Tools!

Not only did they have a couple of different-sized blades, they also included both flat-head and Philips-head screwdrivers, tweezers, a corkscrew, and a bottle-opener. Some had miniature pliers and a file. You could even find them with a toothpick hidden inside.

The point of the Swiss Army knife was to have whatever tools you might need for a variety of situations. You might not see a need for all of the tools they had available, but they were there in case you needed them. I remember sometimes being amazed how much I used them when I wasn’t expecting to need them!

You Are The Same!

You want to know something really cool? You are the same way in God’s hands! No kidding! You have a variety of talents, skills, and experiences that when submitted to God, can be used by Him just like the tools of a Swiss Army knife in the hands of a Boy Scout (Ephesians 4:11).

Think about it. Every experience in your life that seemed exciting, victorious, devastating or miserable at the time can now be used to comfort someone else in the same situation. You know this is true.

Useful Strengths…

Every success you have experienced can now be used to encourage someone else that is struggling to break through. The tough path you followed to get to the peak can now serve as guidance for the one you are mentoring.

Each talent God gave you at birth or since can be used to connect with others and point people to Him. Maybe it is your voice (singing), your strength (relationships at the gym), financial insights (business relationships), or even your ability to do magic tricks (fill in the blank!) – each can be used by God for His purposes!

…And Weaknesses!

Even your particular weaknesses can be used by God. When you seek guidance from someone else because of their strength, you are creating a connection that God can use. When you publicly acknowledge to your employees that you don’t have all of the answers, you point them to the One that does!

See, God is working on us every day – even when we don’t realize it. He is adding tools here and there. These are tools that He can use just when you are not expecting it. He can use these tools to reach others and to draw them to Him.

There are even times when He uses these tools to get your attention! Think about those times when you felt like you were at the end of your rope, unable to go any further. Just when you thought your weakness would be the end of you, He shows up and uses that weakness to show you His strength!

My Advice!

My advice? Go buy a Swiss Army knife and start carrying it with you. Maybe you should put it on your desk at work, the dashboard of your car, or on your bedside table. You might just want to carry it in your pocket. Put it wherever you need a reminder that your God is amazing.

Let this simple, but multi-functional tool be a reminder to you that God is still working on you. Let it remind you that He is still adding to your toolbox in ways that He plans to use later. Allow it to serve as a reminder to thank Him for allowing you to be used in such an eternal way!

Which of your tools have you seen God use?

What tools do you think He is developing in you now?

Which of your tools should you seek to put to use?

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Are You Waiting To Be Told What To Do?

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Our business is not a big one in the grand scheme of things, but we do get a good cross-section of employees with roughly 100 people working here. As a result, I have seen those that learn the job quickly and others that do not. Some understand their job and do what is necessary without being asked while others are waiting to be told what to do.

waiting to be told

Waiting To Be Told

If you have been working for any length of time, you have probably witnessed this. For the most part, any new employee needs to be told what to do in the beginning, right? Unless they have worked that exact job before, there are things they need to be told first.

They probably need to know WHAT to do, WHY, WHEN, and HOW they are to do it, and maybe a few other tips. Once they get this, they should be able to go forward on their own with only occasional guidance along the way.

Still Waiting…

The problem is that some employees are still waiting to be told what to do. You probably know some of these people where you work. Maybe they work for you. No matter how many times they have read the job description or listened to the training, they refuse to take action on their own. They can sometimes be found actually standing around because no one stopped to tell them what to do next! It really amazes (and frustrates) me!

To be clear, I am not talking about waiting to be told about NEW tasks, responsibilities, or ideas. As employees are being developed for promotion or more responsibility, they need to be taught more. They cannot know the new stuff until it is taught to them. I am only now talking about what they already know (or should know) they are to be doing.

What About Us?

So now that I have you worked up and as frustrated as I am, let’s (again) turn this around to be about us. You probably knew this was coming, didn’t you? For the sake of this discussion, we are the “employees” in this picture and God is the “employer”.

As you go through the rest of this post, ask yourself if you are acting just like one of these employees. Ask yourself if you are “standing around” waiting to be told by God (again) what He wants you to do. Be honest with yourself and allow Him to guide you. He will show you what He wants you to see.

Examples

Let’s take an easy example to start with.

Our “handbook” (the Bible) says that we are to love God (Matthew 22:37-40), right? This is called the Greatest Commandment and we should all be aware of it by now. We have probably read it many times and have likely heard sermons (training) on it as well.

So, are you DOING it? Are you really LOVING God? Are you doing it with all of your heart, soul, mind, and strength? OR are you waiting to be told again that you are to do this?

If I am honest in answering these questions for myself, then I would say I am doing it sometimes and I am trying to do it other times. I can’t really say that at any point in time I am sitting around waiting to be told again to love God. I think I have a passing grade here, but not by much.

Another Example!

Let’s get a little tougher. We have all likely heard of the Great Commission (Matthew 28:19-20) as well, right? We are told here to go and make disciples of all nations. Again, we have read it and heard many sermons on it. I doubt there are any of us that can honestly claim ignorance here.

So, again I ask the question. Are you DOING it? Are you truly making disciples? Are you mentoring someone in the Christian walk? Are you engaging your employees, co-workers, and others in Christian ministry? Are you teaching what you have been taught?

In the past, I could answer this question with an easy “Yes!” without blinking an eye. Lately, I have allowed distractions to creep in and now I am unable to answer with confidence. What about you? Have you made an effort? Have you allowed distractions to interfere?

More Examples!

I won’t go into detail with each of the following areas from our “handbook,” but I will at least list them and let you ask yourself the questions. Think about each category and ask yourself the tough questions. Where are you waiting to be told what to do? If that is difficult for you or if you think you will go too easy on yourself, ask someone else to help you. Maybe that can be the start of a discipling relationship!

Evangelism (Acts 1:8)

Tithing (Matthew 23:23)

Love your enemies (Matthew 5:43-44)

Forgive your enemies (Luke 17:4)

Praying for others (1 Timothy 2:1-4)

Bible study (2 Timothy 2:15)

Take Action!

When you have had enough abuse for one day and you are ready to close out this post, stop and do one more thing. Decide on one, only one, of these areas and commit to do something!

Commit to make at least one change. Start doing something that you already know you should be doing. It will be the first step down a great and rewarding path!

Where are you doing what you know you should be doing?

Where are you waiting to be told what to do?

What are you going to do about it?